Technology Process Transformation Lead

Salary: Competitive Plus Benefits
Location: Holborn Store Support Centre and Home, London, EC1N 2HT
Contract type: Fixed-Term Assignment
Business area: Sainsbury's Tech
Closing date: 28 April 2025
Requisition ID: 300814

We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.

Please note - This is a 24 month FTC

Joining our team at Sainsbury's as the Technology Process Transformation Lead in the Modern Workplace division means being at the forefront of driving impactful change initiatives that enhance our colleagues' experience and efficiency in utilising cloud storage and data within M365. As a key player in shaping our Collaboration & Comms strategy, you will have the opportunity to lead transformative projects, facilitate learning sessions, and leverage your expertise in data security and technology adoption to drive positive behavioural shifts across the organisation. With a focus on continuous improvement and innovation, this role offers a dynamic environment where you can make a real difference while being supported by a culture that values accountability, creativity, and human connection.

What you'll do

1. Direct and deliver the change management, communication, and education strategy to facilitate a behavioural shift towards better, secure, efficient, and organised use of cloud storage and data within M365.
2. Manage the creation and implementation of change initiatives that align with the Collaboration & Comms strategy.
3. Analyse colleague usage patterns and provide communication feedback.
4. Collaborate with suppliers to support technology adoption.
5. Guide Product Managers and Engineering teams in understanding key areas for education to enhance deliverables.
6. Measure and report on the effectiveness of change initiatives.
7. Produce relevant content and materials.
8. Facilitate workshops and training sessions.
9. Leverage your expertise in data security, record management, Prosci ADKAR methodology, M365 applications, and large-scale technology adoption initiatives to drive successful behavioural transformations across the organisation.

Who you are

You're a knowledgeable and experienced professional who excels in driving organisational change and fostering a culture of secure, efficient, and organised cloud storage and data usage in M365. With a strong background in data security, record management, and large-scale behavioural business change initiatives, you possess the expertise to develop and deliver change initiatives that support the Collaboration & Comms strategy. Your proficiency in leveraging M365 applications, along with your ability to facilitate education and workshops for diverse stakeholder audiences, allows you to drive successful adoption of technology and enhance colleague productivity through effective change management practices.

We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.

Please see for a range of our benefits (note, length of service and eligibility criteria may apply).