Transaction Manager

OTE Overview

Lookers West London Jaguar Landrover

Contract Type: Permanent, Full-Time

Salary: £35,000; plus generous OTE

Hours: (44) Monday - Friday 8:30am - 6pm, every other Saturday 9am - 5pm and Sunday off on a trial basis

Our Transaction Manager is the driving force behind the success of our sales team.

Our Transaction Managers play an essential role within the dealership from coaching and development through to assisting management in planning and forecasting trends. You will also act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too.

Responsibilities

• Identify appropriate funding and insurance options for customers, maintaining compliance and commitment to treating customers fairly.
• Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale.
• Monitor finance and insurance performance against expectations while maintaining a compliant sales process.
• Work with management to coach and develop the skills of the team to achieve business objectives.
• Assist management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
• Acquire a high level of product knowledge to competently answer all customer queries and log all activity to monitor and measure outcomes and provide regular feedback to the Management teams.

You will have experience working as a transaction manager in a premium automotive environment or be an ambitious Sales Executive looking to progress your career. You will be able to demonstrate your track record of high sales numbers or experience managing a number of high-performing sales executives.

Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations. The ideal candidate will have excellent communication skills and the ability to influence and negotiate a sale.

About Us

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognize the hard work, flexibility, and commitment of our people, so we offer an industry-leading benefits package. This includes competitive basic salaries plus:

• Enhanced holidays that increase with service.
• Eligibility to join one of our car schemes.
• Critical illness cover after 2 years and Life Assurance.
• Smart Health - free access to support 24 hours a day, 365 days a year.
• Enhanced paid maternity, paternity, and adoption leave.
• For some roles, a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great team, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include verifying your recent employment, address, and credit history. We may also conduct a criminal record check and a driving licence check.

If your skills and experience match what we are looking for, please apply today, and one of the Talent Acquisition Team will be in touch.