User Experience Consultant

Let's transform the business of healthcare! At The Craneware Group, we are dedicated to empowering our customers with industry-defining insights that pave the way for a brighter future.

If you are an energetic, forward-thinking individual with a passion for innovation, we invite you to join our thriving team of more than 750 dedicated professionals. Together, we'll fuel the expansion of our SaaS platform and develop cutting-edge applications that redefine the healthcare landscape.

For UK Only Postings: The Craneware Group supports a flexible work environment as well as a collaborative and teamwork focused atmosphere. Employees will be expected to work a hybrid working arrangement spending 40% of their time per month in the Tanfield office - approx 2 days per week.

The Craneware Group are looking for talented individuals that are excited about working with Big Data technology to drive improvements in the US-based healthcare market. We are growing a team of strong thinkers and innovators that are willing to work closely with product and customer-facing teams to design and develop new applications in the Cloud.

We are expanding our current platform and SaaS product offerings by using cutting-edge technology to process very large data sets that will provide actionable insights for our customers. Architecting our solutions with a best of breed approach to technology.

Are you looking to up your game and get into some serious software design? Interested in designing data-heavy B2B applications from scratch? We've got that in spades We've got a growing team of UX designers and researchers responsible for a suite of over a dozen SaaS products aimed at the business side of US healthcare. We're looking for solid UX designers who can contribute to our team, as well as our products.

• Helping to embed a user-centered ethos at Craneware and ensure all products have the user at their heart.
• Evaluating and distilling complex requirements from an array of internal and external stakeholders to help create clear, user-centered project visions.
• Supporting conversations and co-creation workshops, e.g. Design Sprints, with multi-disciplinary teams to help drive Craneware products forward.
• Collaboratively creating early concepts and prototypes to test initial ideas and direction.
• Creating appropriate UX deliverables for the project at hand e.g. low and high fidelity wireframes, clickable prototypes, personas, user journeys etc.
• Designing elegant and intuitive journeys that help users make sense of complex data and regulation.
• Working with your fellow UXers to ensure all Craneware products offer consistent and intuitive journeys to all users.
• Working collaboratively with engineers, product managers, and analysts to ensure every product's vision is brought to life and meets the needs of its users.

• Knowledge of Craneware products, systems, and processes.
• Exposure to planning and facilitating discovery and co-creation workshops with customers and internal stakeholders e.g. Design Sprints.
• Basic understanding of web technologies (object-oriented JavaScript, HTML, CSS), and experience with the latest web standards including HTML5 and CSS3.

• Comfortable presenting to a wide range of audiences.
• Passion for innovation, human-computer interaction, and seamless user experiences.
• Self-motivated and able to prioritize and manage workload and meet critical project milestones and deadlines.
• Excellent communication skills and the ability to convey complex ideas to a range of audiences.
• Excellent problem-solving skills.
• Excellent interpersonal skills and the ability to build good working relationships.
• A strong interest in design, technology, and trends, with an eye toward the future.

• 3+ years working within a UX role either in a customer-side or agency setting.
• Experience in all of the areas of UI design, visual design, or UX design with strong experience in at least one.
• Experience interpreting and disseminating project requirements from multiple sources.
• Experience creating UX deliverables including wireframes, clickable prototypes, personas, user journeys etc.
• Experience in UX and accessibility best practices.
• Experience in planning and facilitating usability testing sessions both face to face and remotely.
• Experience in a variety of design/wireframing/prototyping tools, e.g. Axure, Sketch, UX Pin etc.
• Experience working with multi-disciplinary teams of designers, product managers, developers etc.