Vivid Resourcing - Support Engineer

We're currently recruiting a skilled and motivated Support Engineer for a position located in Brussels, in which you would join an IT team and play a key role in maintaining the health and performance of internal systems and user environments.

This position combines elements of system administration, technical troubleshooting, and user support, making it ideal for a well-rounded IT professional who thrives in a dynamic, hands-on environment.

As a Support Engineer, you will be responsible for ensuring the smooth operation of Linux-based infrastructure, Virtualization environments, and network components.

You will work closely with team members across departments to resolve technical issues, implement IT solutions, and maintain a secure and efficient computing environment.

Your ability to diagnose problems, communicate clearly, and deliver timely support will directly contribute to the productivity and success of the organization.

Key responsibilities

• Provide IT support for Hardware, software, and networking issues across the organization
• Perform system administration tasks, including server setup, maintenance, updates, and backups
• Manage and troubleshoot Linux-based systems and services
• Administer Virtualization platforms (e.g., VMware, VirtualBox, KVM)
• Configure and maintain networking devices, including switches, routers, and Firewalls
• Monitor system performance and respond to incidents promptly
• Assist in user onboarding/offboarding, account setup, and access control
• Document technical procedures, incident resolutions, and system configurations
• Collaborate with other IT team members to support infrastructure projects

Requirements

• Minimum 2 years of hands-on experience in a similar IT support or system administration role
• Solid understanding of Linux operating systems (Ubuntu, CentOS, etc.)
• Experience with Virtualization technologies (VMware, KVM, or similar)
• Good knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Firewalls)
• Proficiency in general PC Hardware/software troubleshooting
• Familiarity with basic scripting (Bash, Python, or PowerShell) is a plus
• Strong problem-solving and communication skills
• Ability to work independently and manage multiple priorities

The offer

• A permanent, full-time employment contract
• A salary & benefits package commensurate with experience