VP, Professional Services

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere-on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

We're looking for a high-impact leader to build and drive our Global Modernization Factory-an elite team responsible for accelerating enterprise transformation with Services as a Software.

This is a build-and-scale role for a proven leader in application modernization consulting. You will own the strategy, execution, and impact of a high-performing consulting practice, delivering measurable business outcomes for customers through field-developed, AI-powered modernization tooling. Your mission: build the best, engineering-first modernization practice in the industry, delivering application and platform transformation at scale.

This is not a status quo role. We need a builder, a problem solver, and a business leader-someone who thrives at the intersection of technical depth, customer strategy, and execution. If you're comfortable in ambiguity, energized by the challenge of scaling a world-class team, and ready to lead from the front, let's talk.

This role can be based out of our London office or remotely in the EMEA region.

What You Will Do

• Build & Scale a Best-in-Class Modernization Business
• Establish MongoDB's Modernization Factory as a competitive force, delivering measurable value for enterprises shifting away from legacy platforms
• Develop and scale a services as a software business model-continuously building and improving AI-powered tooling, frameworks, automation, and playbooks to accelerate application transformation
• Collaborate closely with a cross-functional go-to-market team for global practice strategy, execution, and impact, ensuring engagements directly contribute to MongoDB's growth and customer success
• Drive innovation and repeatability-creating playbooks, methodologies, and intellectual property that differentiate our modernization services
• Own Customer Outcomes & Execution Excellence
• Lead a team of modernization experts-architects, developers, and leaders to deliver high-impact engagements for the world's most complex enterprises
• Partner with MongoDB's GTM field teams to drive expansion and upsell, increasing MongoDB's footprint through successful modernization engagements
• Get in the trenches-roll up your sleeves when needed to solve tough technical, delivery, and commercial challenges alongside your team
• Establish a culture of accountability-ensuring customer engagements deliver on scope, budget, and business objectives
• Develop & Lead a High-Performance Team
• Recruit, develop, and retain top-tier talent-hiring leaders and practitioners who bring deep modernization experience and a builder's mindset
• Foster an engineering-first culture-where leaders stay close to the technology and delivery teams are encouraged to solve problems through software innovation
• Create a structured career growth and capability-building program, ensuring continuous development and scalability of the practice
• Drive MongoDB's Modernization Strategy & Influence the Future of Professional Services
• Shape MongoDB's modernization roadmap, collaborating with Product, Engineering, and GTM leadership to influence offerings and customer value
• Be a thought leader in modernization-evangelizing best practices, contributing to industry discussions, and positioning MongoDB as the go-to platform for application modernization
• Ensure seamless integration between GTM field teams to maximize revenue, customer success, and adoption

What We're Looking For

• Proven leader in building, scaling, and running an application modernization practice at a leading systems integrator or high-growth software company
• 15+ years in consulting or professional services, with 5+ years leading modernization practices, delivering large-scale engagements
• Deep technical knowledge of enterprise software architectures, cloud migration, application modernization, DevOps, and AI-driven transformation
• Business acumen + technical depth-comfortable discussing P&L, GTM strategies, and revenue impact, while also engaging deeply in technical problem-solving
• Hands-on leader-not afraid to dive into complex challenges, whether related to technical, delivery, or commercial situations
• Proven track record of hiring, developing, and leading high-performing teams
• Experience managing enterprise-scale customer relationships, including navigating escalations, influencing stakeholders, and driving customer success
• Ability to work cross-functionally with Sales, Product, Customer Success, and Engineering to ensure the Modernization Factory is a business accelerant
• Bias for action-comfortable making bold decisions in a fast-paced, rapidly evolving environment

Success in This Role Means

• MongoDB's modernization business is a recognized force-delivering high-value, high-impact transformation for enterprise customers.
• Measured increase in customer consumption and expansion through successful modernization engagements.
• Playbooks and frameworks drive repeatability and scale, making the Modernization Factory a competitive differentiator.
• A world-class consulting team-hiring, growing, and developing the next generation of modernization leaders.
• Continuous innovation and iteration, ensuring MongoDB stays ahead of the market in modernization services.

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys.

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.