Workshop Manager

Workshop Manager

Reference: APR

Expiry date: 14:15, Mon, 5th May 2025

Location: Brent Cross

Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5 / Week

We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland and Spain, and our workshops maintain and repair our own fleet. Within the UK, we operate circa 49,000 Vans and 19,000 Cars, providing a good variety of vehicles to work on.

If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician looking for the next step in your career, we would love to hear from you!

As a Workshop Manager, you will be responsible for supporting our customers to deliver on their business promises. Your aim is to ensure we get their vehicle back on the road safely and in quick time. You will be accountable for day-to-day performance across all aspects of the workshop, developing a results-focused Vehicle Technician and workshop team that complies with the highest technical and quality standards. You will drive innovation and improvement to minimize vehicle downtime and, above all, deliver on our service commitment to customers.

About You

• At heart, you are a technical expert with a solid automotive workshop management background - your team values your expert technical knowledge, input, and guidance.
• You have a common-sense business approach - you know what makes a great workshop and how to maximize efficiencies and opportunities to produce outstanding results.
• Above all, you are a people person - you care about your team and understand that a one-size-fits-all approach is not always the best way to create a high-performing workshop team.
• You are a natural coach and love to share your knowledge with others - nothing gives you more job satisfaction than seeing a colleague you have supported doing well.
• You have a passion for customer service - you understand what is important to your customers and suppliers. If there is an issue, as Workshop Manager, you will know just how to solve it.

Benefits:

• Fantastic bonus scheme.
• Regular enhanced overtime, paid at time and a half (subject to business needs).
• Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year, including public holidays and an extra day off to celebrate your birthday!
• Free life assurance (2x your salary).
• Well-being services (including Colleague Assistance Programme, Health Cash Plan, Dental Plan & Travel Insurance).
• Exclusive colleague-only vehicle-leasing schemes.
• Pension & save-as-you-earn share scheme.
• Our Benefits App offers unlimited access to a vast range of retailer discounts and cashback deals (including Tesco, Asda, Curry's, and B&Q & Wickes, to name just a few).
• Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. It allows you to choose when to get paid, put money aside each month, and access discounts on your shopping.

With over 60 branches nationwide, Northgate Vehicle Hire is the UK's go-to provider of light commercial vehicle rental solutions, partnering with some of the country's most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

And we're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities, and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fueled by the opportunity to thrive in your career.

We are agile. We are experts. We are imaginative. We are reliable.