1st/2nd Line Engineer

1st/2nd Line Support Engineer Stratford-Upon-Avon Up to £26k O365 VMware Azure

The Role

This role is based out of the Stratford office and is with one of the UKs leading MSPs. Within the role you'll have opportunity to tackle a range of technical issues covering 1st, 2nd and some 3rd Line duties. The role gives you the opportunity to pick up skills in a range of different areas from virtualization and servers through to Networking and the cloud. Given the MSP nature, it'll be fast paced environment, but this will only aid you in picking up new skills and developing your career.

Your day-to-day will consist of the following

Installing, maintaining, configuring and supporting the infrastructure and systems

Efficiently resolving technical incidents and problems

Play a pivotal role in a range of different projects of both a medium and large scale nature

Support and coach more junior members of the team

Develop and produce high quality IT documentation, following the correct procedures

Orchestrate and initiate changes to infrastructure systems

Technology you'll be working with

Microsoft Server: MS Server, MS Clustering, AD, Group Policy

Virtualization: VMware, ESXi, Hyper-V, vSphere

Server Hardware: HPE & Dell Servers

Citrix XenApp

Microsoft Azure

Office 365

Backup Technologies: Veeam Backup, Replication

TCP/IP, DNS, WINS, DHCP

PowerShell

SAN (HPE)

1st/2nd Line Support Engineer Stratford-Upon-Avon Up to £25k O365 VMware Azure

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