3rd Line Senior Support Engineer - Hull

Join Our Team as a 3rd Line Helpdesk Engineer in Hull.

Position: Senior IT Helpdesk Engineer

Location: Hull

Salary: Up to £50,000 per annum

Key Responsibilities -

• Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualization technologies.
• Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team.
• Provide key 3rd Line IT Support to external clientele
• Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.
• Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements.
• Implement security best practices and ensure compliance with industry standards and regulations.
• Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure.
• Document system configurations, processes, and procedures for knowledge sharing and future reference.
• Provide technical support and guidance to internal teams and end-users as needed.

Benefits -

• Competitive Salary Package - Enjoy a salary of up to £50,000, reflecting your skills and experience.
• Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more.
• Career Growth Opportunities - Take your career to new heights with opportunities for professional development and advancement.
• Collaborative Work Environment - Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged.

If you're a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we want to hear from you! Join us and be part of a team that's shaping the future of technology.

Apply now and embark on an exciting journey as our Senior IT Support Engineer