Administrator
Posted 5 days 18 hours ago by Recruit Select
The role is a full time office based role. The working hours are 8am - 4pm. Working within a friendly fun team, the role will offer a varied and interesting day.
Working within nice offices, parking available, working within a very friendly environment.
Role is to provide comprehensive support to the Contract Management & Admin team to ensure the smooth running of all work streams.
Primary Responsibilities
Administrative Support
Data entry - inputting new orders & diary management
Updating CRM with documents and photographic evidence (labelling)
Filing of client correspondence, guarantees/warranties
Customer Service
Receive and make calls on behalf of the business to include appointment management
Manage email correspondence and team mailboxes
Record and file all communications/notes within CRM
Conduct customer service satisfaction surveys
Work Allocation
Preparation of estimates
Allocate orders to operatives considering contract budgets and project costs
Conduct desktop post inspection to agreed standard
Identify extra works and order variations
Management of work order completions including client update
Skills
Good Communication
Proficient in all Microsoft programs
Organisation & Time Management
Problem solving
Product Knowledge
Good Customer Service
Analytical
Attention to Detail