Assistant Store Manager (40 Hours) - Icon O2

Posted 5 days 13 hours ago by Under Armour, Inc

Permanent
Not Specified
Retail & Consumer Products Jobs
London, United Kingdom
Job Description

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Assistant Store Manager (40 Hours) - Icon O2 Position Summary

Under the direction of the Store Manager, lead a team of dedicated associates who achieve or exceed the sales and profitability targets by maintaining operational and merchandising excellence and by delivering a compelling customer experience unique to Under Armour.

Essential Duties and Responsibilities

Include but are not limited to the following:

  1. Own the service culture and customer experience.
  2. Lead and model the customer experience principles for store team; ensure store service/selling culture is representative of the Under Armour brand.
  3. Partner with the Store Manager in maintaining all standards covering merchandise and floor sets.
  4. Oversee all areas of inventory control; monitor store shrink performance within outlined expectations.
  5. Own total team skill capability through robust onboarding and continuous training.
  6. Provide timely and constructive feedback to the Store Manager in all facets of store operations.
  7. Ensure store payroll optimizes business results; ensure staff scheduling meets the needs of the business.
  8. Compile customer feedback on product and communicate to Retail Operations team.
  9. Ensure compliance with all UA policies and procedures.
Qualifications (Knowledge, Skills & Abilities)

Include but are not limited to the following:

  1. Inspired Leadership: Articulates a compelling vision and the roadmap to success; adept at aligning and empowering a diverse set of teammates and stakeholders.
  2. Team Player: Loves being part of a team, both leading and serving; demonstrated deep commitment to colleagues; highly effective in a matrix environment.
  3. Humble & Hungry: Confidence without arrogance; driven to continually "up their game