Booking Officer / Secretary - Urology

Bradford Teaching Hospitals NHS Foundation Trust

Closing Date: 29.12.24 (this may change dependent on response)

Shortlisting to take place after closing date: commencing 30.12.24

Interview expected to take place in the week following shortlisting: commencing 06.1.25

Brief Description of the Role:

We are looking for a full-time 37.5pw Band 3 Booking Officer/ Secretary to join our Urology team. You will work within a multi-disciplinary team and be responsible for a range of duties related to patient pathway management, booking appointments, dealing with telephone queries, emails, and liaising with all medical professionals. You will also support the consultant team with duties such as typing and booking appointments.

You should be literate and numerate, with excellent organisational, time management, and IT skills, and an ability to work without supervision. You will have a high standard of communication and interpersonal skills with the ability to work with staff at all levels. Enthusiasm, motivation, and pride in your work are essential.

Main Duties of the Job

NHS experience is essential.

If you feel you have the skills, experience, and drive that it takes to be part of a Trust whose mission is to provide safe, high-quality healthcare at all times to its population, we look forward to your application.

We can offer staff gymnasiums on both hospital sites, an excellent pension scheme, and advice on childcare.

About Us

At Bradford Teaching Hospitals, we're passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We're keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.

We're a renowned teaching hospital trust at the forefront of research, education, and development, with a state-of-the-art simulation and skills training centre on site.

In short, we can help you lift your career to the next level. We've received huge investment to improve patient care, which means we have truly world-class facilities including a brand new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children's unit, and a welcoming, modern atrium and reception area for staff and visitors.

Job Responsibilities

Please refer to the attached Job Description and Person Specification for more information about the role.

Person Specification Experience

• Experienced in general office administration duties.
• Experience of working in a team.
• Experience of working on own initiative.
• Experience of working in a busy office environment.
• Experience of working to deadlines and keeping systems up to date.
• Relevant typing experience.
• Previous experience working within a stock control environment.

Skills

• Able to exercise own initiative when dealing with issues within own area of competence.
• Able to concentrate when subject to unpredictable working patterns.
• High standard of communication skills (written & verbal).
• Good customer care and interpersonal skills.
• Computer literate with accurate keyboard skills.
• Demonstrate the ability to work flexibly.

Knowledge

• Basic knowledge of IT systems and Microsoft Office.
• Knowledge of employment procedures and practices, national standards, e.g. ISO9001:20015, health and safety in workshop areas, RIDDOR, COSHH.

Qualifications

• 4 GCSE grade A to C in English and Maths, NVQ level 2 or equivalent.
• An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview.
• Shorthand, speed writing, or minute taking qualifications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Name

Bradford Teaching Hospitals NHS Foundation Trust