Brock Hub Assistant

We have an exciting opportunity for a Brock HUB Assistant to join our team on a part-time, permanent basis (Term-Time only). In return, you will receive a competitive salary of £22,071 - £22,429 FTE Pro Rata depending on experience.

We are a high achieving college who attract around 2,800 sixth form students across the region each year. We are based within the stunning New Forest National Park and offer our students a huge range of courses and superb facilities.

About the role:

As the Brock Hub Assistant you will help to continually improve the learning experience and achievement of students through providing support and maintaining effective learning resources and environment. Working days and hours as follows: Wednesday 12-5pm, Thursday 1130-5pm, Friday 11-430pm.

Responsibilities as our Brock Hub Assistant will include:

• Supervision of Brock Hub users to ensure a quiet, purposeful working atmosphere is maintained, ensuring the code of conduct is adhered to.
• Assisting in administrative and clerical duties associated with the Brock Hub.
• Operation of a loan counter service to staff and students.
• Communication with stakeholders such as learners, parents, HOC's etc.
• Attending Open and other college events as required.
• Maintenance of Brock Hub stock and environment to include shelving, watering plants, filing, tidying, sequencing and book mending. Sending relevant helpdesk requests when needed.
• Produce student bulletin slides and send to relevant staff.
• To undertake such other duties commensurate with the grade of the post that may be reasonably required.
• Maintain learning environment.
• Carry out tours and inductions within the HUB and also in classrooms.
• Collecting and recording data.
• Regular mailbox checking throughout the day and actions as needed.
• Closing Brock HUB on a daily basis.

As our Brock Hub Assistant you'll ideally have:

• Level 3 qualification or equivalent
• Dealing with members of the public
• Working in a customer service environment
• Up to date IT skills including familiarity with MS Office packages, especially Excel, Outlook and Teams. internet and e-mail
• Good administrative and organisational skills
• Able to meet tight deadlines
• Have the ability to exercise firmness and diplomacy and to encourage the maintenance of an environment for quiet study.
• Commitment to take part in staff development and training
• Ability to vary working hours to accommodate the needs of the Brock Hub

Benefits:

• Access to our Employee Assistance Programme provided externally to the College. This is a completely confidential service and is free to all members of staff at the College.
• On-site Nursery offers childcare at superb rates in and outside of term time
• Enrolment into the Local Government Scheme
• Free eye care vouchers
• Free secure onsite parking
• Access to a range of discounts including shopping, travel and healthcare
• Access to onsite Gym, Tennis/Badminton courts, Football pitches (indoor & out)
• Weekly staff football

If you feel you are the right candidate for this Brock Hub Assistant role, then please click 'apply' now! We'd love to hear from you!

Closing Date 14th October 2024

Interviews Week Commencing 21st October 2024

The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.