Care Account Manager/Care Coordinator
Posted 3 hours 51 minutes ago by Global Technology Solutions Ltd
£24,000 - £28,000 Annual
Permanent
Not Specified
Sales & Marketing Jobs
Hampshire, Stockbridge, United Kingdom, SO206
Job Description
Care Account Manager/Care Coordinator
- Location: Stockbridge, Hampshire (commutable from Salisbury, Romsey, Andover, Basingstoke, Winchester)
- Salary: £24000 - £28,000 p.a. (upon successful completion of probation)
- Hours: Monday to Friday, 9:00 AM - 5:00 PM, plus participation in the 'On Call Rota'
We have an exciting opportunity for a Care Coordinator to join our client on a permanent basis in Stockbridge.
Job Responsibilities:
- Serve as the lead point of contact for a group of carers.
- Manage all communication with carers, addressing their needs and concerns efficiently.
- Develop and maintain strong relationships with customers and carers.
- Multitask across tasks like scheduling, record keeping, and data entry.
- Problem-solving and strategic thinking are key to managing carers' needs.
- Regularly use Microsoft Office Suite and maintain detailed records.
Skills & Qualifications:
- Minimum of 2 years of office/customer service experience.
- Excellent verbal and written communication skills.
- Strong multitasking, negotiation, and problem-solving abilities.
- Empathy, emotional intelligence, and attention to detail.
- Friendly, confident telephone manner.
Perks & Benefits:
- Positive, supportive team environment.
- 22 days of annual leave plus bank holidays (increasing with loyalty to 25 days).
- Early finish Fridays (subject to workload).
- Discounts
- Company fun days, pension scheme, dress-down days.