Client Support Specialist

Posted 6 hours 31 minutes ago by Harvey Nash IT Recruitment UK

£55,000 - £60,000 Annual
Permanent
Not Specified
Other
London, City, United Kingdom, EC1A2
Job Description

Client Support Specialist

A leading digital assets firm is looking to hire a Client Support Specialist.

You would be responsible for:

  • Providing 1st line support to clients
  • Onboarding new clients
  • Triage technical issues and implementing fixes where no coding or infrastructure set up is required

Therefore, they are looking for candidates with experience in the following:

  • Client service or onboarding experience in Crypto, FICC or equities
  • Experience of electronic trading environment - understand the type of messages and general message flow
  • Experience working with market data feeds
  • FIX messaging, Rest API or Websocket exposure/experience a bonus

This role can be based in London or Dubai. If you are living in London, you must have right to work in the UK.

Client Support Specialist