Country Manager UK

We are the inventor of the Belgian praline. Every day, our people continue to write the unique Neuhaus story. That story began in 1857, when Jean Neuhaus opened the very first boutique in the Queen's Gallery in Brussels. Quality and customer experience are at the heart of our business and that is exactly what our people do with heart and soul every day. The pride of working for the inventor of the Belgian praline is typical for each employee.

We are searching for an ambitious and inspiring Country Manager to lead Neuhaus' expansion in the UK market. As the Country Manager, you'll be responsible for all UK operations, staff management, and driving business growth. Your mission: make Neuhaus the leading name in premium chocolate across the UK.

Lead daily operations of the Neuhaus UK market.

Drive the development of new retail locations, franchise opportunities, and wholesale partnerships, expanding Neuhaus' footprint in premium department stores, gourmet retailers, and other key locations.

Manage our existing network of 7 high-end retail locations (5 in London, 2 outside London).

Build awareness for the Neuhaus brand through creative local initiatives and strategic collaborations.

Manage daily operations across multiple channels: Neuhaus boutiques, wholesale and business clients.

Collaborate with the local Regional Manager to meet sales and turnover targets while maintaining the highest standards of quality and customer service.

You can look back on a least 5 years of experience in a similar position in (luxury) retail.

You are result oriented, have strong communication skills and are an excellent negotiator.

You have hunting skills, and are ready to develop our UK business.

You have already had your first experience with people management, and you know how to motivate and inspire a team like no other.

Willingness to travel across the UK and occasionally to Belgium.

If you're a strategic leader with a passion for premium brands and a drive to build something exceptional, we'd love to hear from you!

We offer a highly competitive salary with attractive benefits including company benefits plans. Excellent opportunities for professional growth and development within an internationally recognized luxury brand. And of course the chance to work with and enjoy plenty of delicious Belgian chocolates. Ready to shape the future of chocolate experiences? Apply now and be part of our journey!