Director, Business Performance Insights - Expedia Lodging & Portfolio

Director, Business Performance Insights - Expedia Lodging & Portfolio

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We re building a more open world. Join us.

Introduction to the team
The Traveler Business Team has a mission to deliver the most convenient, rewarding, and memorable ways for people to travel and explore the world. This division has responsibility to build and drive the growth of our global consumer business across our Expedia, Vrbo, and Portfolio brands, and across all our lines of businesses including Hotels, Vacation Rentals, Air, Car, Packages, and Insurtech.

We are looking for a Director of Business Performance Insights to join the Expedia & Portfolio team at Expedia Group. This role will be responsible for leading the business performance insights for Expedia Lodging, which is the largest and fastest growing business in the Expedia portfolio, and our Portfolio brands (Travelocity, Orbitz, Hotwire, Cheaptickets, Wotif, eBookers and ). This is a fantastic opportunity to join the surging travel industry and help drive the business forward while working on impactful and complex problems. You will partner closely with Finance, Analytics, Marketing, Product & Tech and Supply teams to create compelling business performance insights to help Expedia & Portfolio brands win in the marketplace.

In this role, you will:

• Lead the development of advanced forecasting models and set ambitious yet achievable targets for Expedia Lodging & Portfolio brands' business funnel.
• Oversee the analysis of key site metrics (e.g., traffic, conversion, GBV, cancellations, take rate, booked revenue, GP) across multiple dimensions such as Brand, Geo, Experience (or platform), Channel, and Line of Business.
• Deliver high-level reports and insights for weekly leadership team meetings in partnership with Finance, ensuring alignment with overall business strategy.
• Conduct and supervise deep dives into business performance with various cross-functional teams to uncover actionable insights and drive strategic initiatives.
• Own insights with Finance, Marketing, Analytics to round out performance and understand short, medium, and long-term trends.
• Lead the analysis of data to answer critical questions about website performance for the previous month, week, and day, providing a clear narrative on performance drivers.
• Utilize advanced predictive analytics to forecast future website performance, identifying potential opportunities and risks.
• Drive opportunities to size new initiatives/businesses.

Experience and qualifications:

• 12+ years of progressive experience in business management, ecommerce, economics or financial planning within the travel and/or tech industry.
• Bachelor's degree (Finance, Business Management, Economics) or MBA preferred; or equivalent in related professional experience.
• Strong understanding of financial metrics, forecasting, and budgeting.
• Demonstrated ability to lead and inspire teams, fostering a collaborative and results-driven culture.
• Proven experience identifying and evaluating key market trends, opportunities, and risks.
• Led large, advanced, marketing insights programs delivering exceptional outcomes typically involving cross functional teams.
• Experience working across diverse markets and understanding regional nuances, global experience preferred.
• Ability to influence and collaborate with various levels of the organization.
• Experience in Microsoft Excel, SQL and Tableau preferred.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.