Director, Client Success (Global) at Video AdTech Platform

Posted 7 hours 1 minute ago by Grey Matter Recruitment

Permanent
Not Specified
Other
London, United Kingdom
Job Description
Director, Client Success (Global) at Video AdTech Platform

Exciting opportunity for an experienced Client Success leader to join a true pioneer in the video advertising space.

The Company:

  • Rapidly expanding business, with huge growth plans across the UK, US and Europe
  • Pre-IPO with over $100M in VC funding
  • Clients: Mondolez, Pepsi, Cadbury, Nike, P&G

The Role:

The Director of Client Success is instrumental in driving client happiness and business growth on a global scale.

  • Overarching responsibility for customer satisfaction and retention of Tier 1 accounts (80% brand direct)
  • Management and development of junior team members
  • Product expert; confident translating customer needs into product-led solutions

Needs:

The Director of Client Success will have a solid understanding of the AdTech and Media space.

  • Coming from an AdTech vendor, or a Media Agency
  • Experience managing Enterprise clients (brand direct)
  • Good technical understanding of the AdTech Space