Director, Product Management

Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries - so for us changing the way the world works is all in a day's work.

Smartsheet is beloved by customers around the world for empowering people to improve how they work. We are entering our next major phase of growth, and we are looking for a dynamic leader to elevate the Admin Experience within our product. This individual will be instrumental in positioning our product to IT teams, ensuring it addresses critical enterprise needs around user & group management, plan insights, invoice management, and payments.

The Director of Product is a people leadership role, leading the Product Managers that drive the Admin Experience roadmap. You may choose to work from our Edinburgh or London offices, or you may choose to work remotely from anywhere in the UK. You will report to the VP of Product Management for Enterprise & Ecosystem, based in the USA. Our HQ is in Bellevue, Washington (USA).

You Will:

• Own and shape the vision for the Admin Experience, ensuring it supports the needs of enterprise IT teams and leaders.
• Deeply understand the requirements around user & license management, access controls, roles and permissions, compliance, governance, and auditing.
• Work closely with Product Marketing, Sales, and Pricing and Packaging teams to position our Admin capabilities to IT teams, creating a strong go-to-market strategy.
• Collaborate with Customer Excellence and Sales to gather insights and inform product strategies that address customer needs.
• Define a clear and well-prioritized product roadmap, working with engineering to deliver features that enhance the Security posture for our customers and elevate the Admin Experience.
• Partner with design teams to create high-quality, user-friendly experiences that meet the expectations of enterprise administrators.
• Stay ahead of market trends in governance, compliance, and enterprise IT management, using data to drive new recommendations.
• Lead and develop a team of Product Managers, setting clear goals, providing mentorship, and fostering a collaborative, high-performing environment.
• Support additional initiatives and responsibilities as needed.

About You:

• 10+ years experience as a product manager for a software product, B2B or B2C cloud experience preferred.
• 5+ years experience as a people manager.
• Experience in related product segments - Enterprise Security and/or IT Administration.
• Experience working with UX and engineering teams; deep commitment to customers and team collaboration.
• Passionate drive and extraordinary ability to communicate with customers, colleagues, and executives.
• Passion for web-based business software.
• Ability to evaluate and discuss technical concepts.
• Experience working with data analytics and visualization.

Get to Know Us:

At Smartsheet, we've created a place where everyone is welcome - people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You're encouraged to apply even if your experience doesn't precisely match our job description-if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works-join us!

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.