Global Head of Learning, Engagement & Talent Development

Global Head of Learning, Engagement & Talent Development

London, England, United Kingdom , Permanent

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

The role

The Head of Learning, Engagement and Talent Development will lead our strategy in helping employees grow and succeed. Through the team, you'll create and deliver training programs, find ways for people to learn new skills, and make sure our development plans support our company's goals.

Ultimately, you'll work with your team and alongside the People and Culture senior leadership team to create an environment where everyone feels encouraged to develop, and engaged to deliver exceptional results for our brand.

What will I be doing?

1. Build on, and implement a comprehensive learning, talent, and development strategy that aligns with the brand's vision and business objectives
2. Collaborate with senior leaders to identify skill gaps and future capabilities required for team and brand success
3. Foster a culture of continuous learning and innovation
4. Oversee the design, delivery, and evaluation of training programmes, workshops, and e-learning initiatives
5. Ensure that learning programmes are inclusive, accessible, and aligned with diverse learning needs
6. Utilise metrics to measure the effectiveness of learning interventions and make data-driven improvements
7. Lead talent identification and succession planning processes to build a robust leadership pipeline
8. Develop strategies to attract, retain, and engage high-potential employees
9. Partner with people partners and business leaders to assess talent needs and design bespoke development plans
10. Create and implement leadership programmes to enhance the skills of current and future leaders
11. Act as a coach and mentor to senior leaders, supporting their personal and professional growth
12. Integrate DEI principles into all learning and talent initiatives
13. Promote a culture where all employees feel valued and have equal opportunities for development
14. Stay abreast of trends and innovations in learning and talent development to drive continuous improvement
15. Manage the learning and development budget effectively to ensure ROI

What skills do I need?

1. First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progression
2. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit
3. You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed
4. Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to
5. Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows!
6. Honest, trusting and charismatic - you live by our brand values
7. A protector of brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand
8. Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated

About the location

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location: Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

What we stand for

The Customer is the Boss: We work as one proud team to get the best for our customers

One Team: We are joined up and encourage others to share their ideas

We Do What We Say We Will: We know our goals, and we work with clear outcomes in mind

We Are Responsible: We are self aware, understand the impact we have on others and are positive about the future

• A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
• We are a disability committed certified employer
• Employee discount for you to spend with family and friends
• 25 days holiday increasing to 28 days after 2 years continuous service
• Bank holidays, birthdays and volunteering days off
• Access to dental cash plan & free virtual GP appointments through Aviva
• UNUM employee assistance helpline
• Life assurance cover
• Access to discounted gym membership and corporate discounts
• Hybrid working in our historic East London studios, working hours are 9-5.30pm
• Free, confidential, wellbeing and lifestyle support with Retail Trust
• Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
• Health days for you to use either for physical or mental wellness
• Dedicated mental health support from our mental health first aiders
• Eye care vouchers, season ticket loans and much more!

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help.