Head of Customer Success at $600m Funded HR SaaS

Posted 15 days 18 hours ago by Grey Matter Recruitment

£600 Hourly
Permanent
Not Specified
Other
London, United Kingdom
Job Description
Head of Customer Success at $600m Funded HR SaaS

Fantastic opportunity to own the CS patch for this hyper-growth HR SaaS scale-up.

The Company

  • $600m in funding from top VCs
  • Valued at $4 billion
  • Global offices - US and Europe
  • Share Options
  • Health insurance, L&D stipend + others
  • 20% bonus

The Role

  • Own the European Customer Success practice including onboarding, upsell and cross-sell
  • Manage, grow and mentor your team of 15
  • Develop Customer Success strategy and own team operations - retention, adoption, satisfaction, growth

The Requirements

  • Extensive Customer Success leadership experience for an HR/Recruitment SaaS platform
  • Experience managing and developing teams
  • Strong stakeholder management and commercialism

If you feel you have the relevant experience please reply to this advert or email your CV to