Head of IT Shared Services, AT, HR/SI, IT
Posted 23 days 8 hours ago by Wienerberger AG
At Wienerberger, we are committed to a better future. With innovative and sustainable building materials, we strive to improve people's lives and create a world in which future generations have the same opportunities as we do today. Guided by trust, respect, passion, and creativity, we shape a better future.
Your Tasks- Ensure the smooth operation of IT shared services, supporting internal customers with infrastructure and applications incidents, requests, and changes. This involves managing a team of solution experts, setting priorities, and resolving operational issues.
- Identify opportunities for improving processes and efficiency within the shared services teams.
- Implement best practices and continuous improvement initiatives to enhance service delivery and operational effectiveness.
- Lead, mentor, and develop the IT shared services teams. This includes managing performance, providing training and development opportunities, and fostering a collaborative and productive team environment.
- Manage and control the budget for IT shared services in different countries, ensuring cost-effective use of resources and adherence to financial constraints.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Several years of experience in IT service management or a related field.
- Proven experience in a leadership or supervisory role within an IT department.
- Experience in and with the area of IT infrastructure.
- Experience in budgeting and forecasting and communication to C-Level authorities.
- Strong leadership and team management skills.
- Ability to mentor and develop team members.
- Proven ability to lead cross-functional teams and projects.
- Strong communication skills in German and English.
- Experience with IT Service Management (ITSM) frameworks like ITIL (Information Technology Infrastructure Library) is an advantage.
An attractive workplace in a dynamic environment with development opportunities in an internationally acting group awaits you. The monthly gross salary amounts to €4,500 gross for a local contract. We offer market-conform remuneration depending on experience and qualification, besides attractive employee benefits.
Please submit your application (CV + letter of motivation) exclusively online.
Wienerberger AG
Wienerbergerplatz 1
A-1100 Wien
Corporate Human Resources
Gerald Pühringer
Senior Recruiter
We are looking forward to getting to know you!