Head of Markets IT Barclays Europe

Join us as the Head of Markets IT for Barclays Europe, where you will lead the Markets Technology support across Barclays Europe. In this role, you will manage the technology support team and oversee the comprehensive IT support of Markets across five countries and three trading floors.

To be successful as Head of Markets IT at Barclays Europe, you should have experience in:

1. Supporting applications and systems for Markets
2. Senior Service Management responsibilities on trading floors within Investment Banking domain
3. People management

Additional highly valued skills include:

1. Effective communication and collaboration abilities
2. Ability to work well under pressure
3. Strong problem-solving skills, including the capacity to break down complex issues and approach them methodically

You may be assessed on key critical skills relevant for success in this role, including risk and controls, change and transformation, business acumen, strategic thinking, digital and technological expertise, and role-specific technical skills.

This position is based in our Paris office.

Purpose of the role

To manage the IT Services department and set the strategic direction, provide support to the bank's senior management team, and manage IT Service risk across the organisation.

Accountabilities

1. Development of strategic direction for IT Services, including the implementation of up-to-date methodologies and processes.
2. Management of the IT Services department, including oversight of IT Services colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.
3. Relationship management of IT Services stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third-party services.
4. Development and implementation of policies and procedures for IT Services, managing adherence to group SLAs and controls associated with core technology production activities in incident, problem, and change.
5. Management of IT Services risk, including identification of potential IT Services risks and development of strategies to mitigate those risks.
6. Monitoring the financial performance of the IT Services department, including revenue, profitability, and cost control.
7. Management of IT Services projects, including driving successful research and related product launches, and deliverance of integrated solutions to clients.
8. Effectively monitor and maintain the bank's critical technology infrastructure and resolve complex technical issues while minimising disruption to operations.

Vice President Expectations

1. Contribute or set strategy, drive requirements and make recommendations for change.
2. Define jobs and responsibilities, planning for the department's future needs and operations.
3. Demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive.
4. Advise key stakeholders on functional and cross-functional areas of impact and alignment.
5. Manage and mitigate risks through assessment, in support of the control and governance agenda.
6. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive.