Head of Sales & Operations Planning (S&OP)

About the role:

We are seeking a dynamic and experienced Head of Sales and Operations Planning (S&OP) to lead our S&OP function. This critical role will be responsible for creating a process that will drive alignment between our commercial, marketing, operations, and finance teams to optimise our supply chain, improve forecast accuracy, and enhance overall business performance.

• S&OP Leadership:
• Lead and manage the S&OP process, ensuring it is efficient, effective, and aligned with the company's strategic objectives.
• Facilitate cross-functional collaboration and decision-making within the S&OP team.
• Drive a culture of data-driven decision-making and continuous improvement.
• Own BOMs for the business ensuring they are accurate, updated and controlled.
• Maintain supply routings for brand/sales country/product combinations to convert the latest demand consensus forecast into operational production site SKU forecasts (provided on a monthly basis and broken down by day at Peak).

• Oversee the demand planning process, including forecasting, demand shaping, and inventory management.
• Analyze market trends, customer behavior, and historical data to generate accurate demand forecasts.
• Collaborate with sales and marketing teams to understand customer needs and develop effective demand planning strategies.

• Work closely with the supply chain team to optimize supply chain operations, including production planning, inventory management, and procurement.
• Identify and mitigate supply chain risks, such as supplier disruptions and capacity constraints.
• Develop and implement strategies to improve supply chain efficiency and responsiveness.

• Establish key performance indicators (KPIs) to measure the effectiveness of the S&OP process.
• Monitor and analyze performance metrics to identify areas for improvement.
• Implement corrective actions to address performance gaps.

• Lead and develop a high-performing team of S&OP professionals.
• Provide coaching, mentorship, and training to team members.
• Foster a positive and collaborative work environment.

• You'll utilize data-driven insights to identify opportunities for cost reduction, revenue growth, and operational efficiency, contributing to the overall success of Storio Group.

• Degree in Supply chain, Industrial Engineering or a related field.
• Demonstrated experience in supply chain management with a strong focus on S&OP.
• Proven track record of leading successful S&OP processes and driving significant business impact.
• Strong analytical and problem-solving skills.
• Deep understanding of supply chain principles and forecasting techniques.
• Consumer-centric, commercially aware, and understanding of e-commerce.
• Understanding of Supply Chain planning processes, customer services and logistics.
• Comfortable with manual processes and Excel analysis.
• Ability to influence and collaborate with cross-functional teams at all levels of the organization.
• Highly motivated and results-oriented.
• Ability to create an S&OP process, sell its benefits to stakeholders, and bring it to life.
• Strong quantitative and analytical skills and aptitude.
• Strong decision-making ability in situations where there is ambiguity.
• Strong stakeholder management skills.

About us:

We are Storio group, a place where life's stories are made, crafted and shared. A place where we create new ways to pass memories and stories between people and generations. And where, together, we make joy unforgettable. We bring our customers' stories to life through a range of high-quality personalised photo products, like photo books, wall decor, calendars & gifts. Our innovative technology enables customers to easily personalise their creations to keep for themselves or share as the most thoughtful of gifts.

Every single one of our employees brings something unique to Storio group and leaves a lasting imprint on our work, our culture and our company. Storio group is a place where we can all see and feel the impact of what we do, every day. A career with us is an opportunity to make your mark on our customers' lives and on your career.

Our values shape everything we do, from our interactions with customers and colleagues to the way we approach our work. We believe in fostering an environment where everyone can thrive and contribute to our shared success. At Storio group, we:

Act with heart: People - both customers and employees - are at the heart of all we do. So we embrace diversity and get to know each other as real people and build real relationships based on mutual understanding and respect.

Give our best: As the crafters and makers of people's memories, we play an important role in our customers' lives. That's why we give our best and work together to make the right decisions and build a better business every day.

Own all we do: We are all, as individuals and as a team, responsible for creating our success and shaping our future. We lead the charge and drive things forward - fully owning our actions and decisions along the way.

Embrace curiosity: We believe progress requires curiosity. So, we're relentlessly curious about the world and each other, actively seeking out diverse perspectives and always asking big questions like 'why' and 'what's next'?

Find the joy: At Storio, joy matters. We see it as a state of mind, so while we don't pretend every day will be easy, we do set out every day to intentionally find, create and share big and little moments of joy with our customers and teammates.

Equal opportunities statement:

We are committed to promoting equal opportunities in employment regardless of age, disability, marital or civil partner status, pregnancy or maternity, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

If you have a disability or special need that requires reasonable adjustments in order for you to perform at your peak during the interview, please let our HR team know ahead of time so that they can assist. We will consider the matter carefully and try to accommodate your needs within reason. If we consider a particular adjustment would not be reasonable we will explain our reasons and try to find an alternative solution where possible.

Sponsorship:

You must have a right to work in the country where the position is located.