Head of Securities Services Technology Program Management

Securities Services, a leading business line in the Citi Services, offers the full spectrum of capabilities to clients including Custody, Fund Accounting, Investment Accounting, Fund Administration, Middle Office Services, Performance and Risk Analytics, Transfer Agency, and issuer services across multiple jurisdictions.

Securities Services has embarked on significant business growth through digital transformation and technology investments. To meet the objectives of the business, Securities Services Technology (SST) is undergoing an exciting platform modernization journey focused on improving agility, scalability, and simplifying the architecture. Program Execution has been underway since 2022, with transformational leaders dedicated to this multiyear program and moving to a new next-generation architecture on a cloud-native platform.

About the Role

The Head of Securities Services Technology Program Management is a strategic leadership role who will be a critical member of the SST management team and drive program management discipline, reporting, and communication. This role will be responsible for leading a team of program managers and driving key strategic transformational programs including platform modernization, application footprint simplification, and new capability development. The Head of SST Program Management will play a crucial role in the organization's digital transformation efforts and will work closely with business heads across the organization to support the business goals and objectives.

This role manages multiple teams through other managers. An in-depth understanding of program management, technology investment management, reporting, and stakeholder communication and management are key to the role. A good understanding of the industry and direct competitors' products and services is also necessary to contribute to the commercial objectives of the business. The role requires a thorough understanding of the strategic direction of each function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills are required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing the functional strategy in the area managed.

Accountable for end results, budgeting, planning, policy formulation, and contribution to future strategy of the area(s). Impact reflects the size of the team managed, strategic influence on the business, and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget, and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions, and terminations, and budget approval. May be involved or responsible for diverse (cross-discipline) activities.

Responsibilities:

• Ensures IT initiatives, programs, and projects are defined, tracked, and communicated.
• Partners with IT and business leadership and other key stakeholders to identify opportunities and prioritize projects based on business needs.
• Impacts the business by exercising control over sizeable resources/budget, policy formulation, and planning, and by significant contribution to the future strategy of IT project leadership.
• Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations, and other personnel actions.
• Applies a broad and comprehensive understanding in multiple functional areas as well as underlying business principles.
• Establishes strategic plans for the function.
• Understands how the IT project leadership function integrates within the overall organization to contribute to achieving business objectives; requires a good working knowledge of the industry.
• Provides evaluative judgment based on analysis of factual information in complicated, unique, and dynamic situations; draws on a diverse range of internal and external sources.
• Influences and negotiates with senior leaders (across functions); may communicate with external parties.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.

Qualifications:

• High level of experience in a related technology role with commensurate people management experience.
• Extensive IT program or delivery management, stakeholder management, and reporting experience.
• Experience in rolling out Agile.
• You have a background in Markets Technology or Security Services.

What we'll provide you

This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays).
• A discretional annual performance-related bonus.
• Private Medical Care & Life Insurance.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.

Visit our Global Benefits page to learn more.

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group: Technology

Job Family:Technology Project Management

Time Type: Full time

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