Head of Store Format Strategy (f/m/d)

DOUGLAS is the number one omnichannel premium beauty destination in Europe. The company is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,850 stores. With unparalleled size and access to customers, DOUGLAS is the partner of choice for brands and offers a selected range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, make-up, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the company's strategy "Let it Bloom - DOUGLAS 2026". The winning business model is underpinned by DOUGLAS' omnichannel proposition, leading brands, and data capabilities. In the fiscal year 2022/23, DOUGLAS generated sales of 4.1 billion euros and employed around 18,000 people across Europe.

The Store Format & Design Team leads the global Douglas format strategy, orchestrating the transformation of Douglas stores across Europe with unparalleled experience.

We are looking for a highly motivated Head of Store Format who is passionate about ensuring a next level of customer experience in all Douglas stores. This role plays a significant role in the overarching goal of Douglas Brand consistency across all stores.

Do you have a strong focus on providing excellent visionary retail project management knowledge? A highly motivated team is waiting for you to join.

For our headquarters in Düsseldorf we are looking for you as

1. You lead the global Store Format team with both technical and disciplinary responsibility for your direct reports. Additionally, you are responsible for establishing effective ways of working within your team, introducing efficient digital processes, and collaborating closely with various departments to foster a culture of excellence and collaboration.
2. You manage the global standardized Douglas Store Format Vision and ensure the translation of the Douglas brand into physical stores.
3. You and your team develop building block content (Design Brand Elements, Assortment, Services, Digital) and translate it into Multiformat guidelines.
4. You play a key role in managing the procurement of store design elements, guiding countries on store building budgets (CAPEX), and analyzing cost benchmarks.
5. You ensure central procurement and maintain consistent communication with suppliers. You build positive relationships and effective communication with suppliers, agencies, and cross-departmental teams, continuously analyzing the need for optimization.
6. You ensure a state-of-the-art store experience by scanning the retail landscape and competitors, researching trends, and leading the international roll-out of successful projects.
7. You oversee the nationwide implementation of store formats, with exceptions being centrally managed.

1. You have successfully completed a university degree in Business Administration or a related field.
2. You have 7-10 years of experience in Project Management within the retail sector, holding a managerial position.
3. You are eager to collaborate with different departments and teams, capable of balancing budget, time, and quality requirements effectively.
4. You are detail-oriented and a problem solver, able to manage multiple projects simultaneously and navigate challenging timelines.
5. Your profound understanding of the global retail market, along with a keen sense of trends and customer preferences, sets you apart.
6. You possess excellent communication and presentation skills and are fluent in both English and German.
7. You are willing to travel and make occasional store visits within Europe (day trips).

We want you to feel comfortable at your job. That's why you'll receive your own individual work equipment.

Your personal development: We want you to grow with us. Become part of our mentoring program, make use of our E-learning platforms and take advantage of many more individual development offers.

30 days of vacation per year

You like a hybrid working model? We offer a balance between mobile work and office days in a collaborative environment (average of 8 days/month).

Super Sale: Our employee discount for both online and in store is the cherry on the top. Not enough? More discount opportunities are available to you thanks to our corporate benefits.

You like fitness? Great! Then our gym pass is just right for you.

Canteen & bistro, as well as free drinks

A positive and motivating environment & celebration of successes

A positive and motivating environment & celebrating successes at regular company events such as DOClub, summer party, Women's Day, etc.

Then become part of our international company and send your application including your earliest possible starting date and your salary expectations.

As an international employer, we stand for equal opportunities and diversity. Therefore, we welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if you want us to allow more time for the application process.

We can't wait to meet you!