Head of Value Stream Engineering

We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.

What you will do:

1. With the support of the Director of Engineering and Transformation, work closely with the product manager/owners to relentlessly focus on customer outcomes, and Technology Leadership to drive forward technology quality, standards, and innovation.
2. Ensure the technical engineering deliverables produced within the Value Stream are of high quality, and that they adhere to the processes and Engineering best practices and standards.
3. Optimise the flow and delivery of work within a value stream to deliver the agreed strategic and business outcomes.
4. Lead the overall planning and execution of complex solutions across the Feature Teams to meet our customer needs.
5. Line manage Feature Team Technical Leads and Chapter Leads, providing leadership direction, career guidance, and coaching.
6. Establish and maintain relationships with third-party providers where necessary offering direction, support, and ensuring strategic alignment.
7. Ensure technical debt and enablers are captured within the Chapters and Value Streams and these are regularly reviewed and prioritised for delivery.

And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues, and Metro Bank and have the courage to call out any concerns.

What you will need:

1. Understand the risks associated with your job and what that means for you, Metro Bank, and all our stakeholders.
2. Experience with processes and Engineering best practices and standards (e.g. quality gates and thresholds, test code coverage, code reviews, etc).
3. Experience with effective technical debt management across multiple feature teams.
4. Experience writing and maintaining large scale, production software in a fast-changing environment with rapid release cycles.
5. Expertise in test-driven development, broader testing, and QA concerns.
6. Experience of project working and professional Agile software development processes.
7. Experience working within Scaled Agile Framework (SAFe)/Scrum at Scale (SoS)/Nexus or any other Agile scaling framework in organisations or function areas.

Our promise to you

1. We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
2. We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
3. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!