Insight Transition Partner (6 Month FTC)

Company Name: Channel 4

Job Title: Insight Transition Partner (6 Month FTC)

Reports to: Head of Audience Insights

Department: Strategy, Policy & Insight

Location: London/Hybrid

Basic salary: Starting from £106,000 negotiable dependant on experience

DEPARTMENT DESCRIPTION

The Strategy, Policy & Insight function are trusted thought-leaders bringing expert strategy, policy, market & audience insight - challenging and advising the business to drive delivery of Channel 4's strategy and remit.

The new centralised Audience Insights sub-function's purpose is to be independent thought leaders at the heart of Channel 4's creative and commercial decision-making, bringing a single source of truth and big picture perspective, challenging and advising the business to ensure profitable business growth through the use of data.

JOB PURPOSE

Leads a team of 4 Business Partners & 16 Insight Analysts who are expert thought-leaders and based on a deep understanding of C4's business challenges, bring high-value & relevant data, innovative analysis & business insight across market, content, viewer, commercial to C-Suite & Senior Leaders. Their role is to translate it for those stakeholders, driving recommendations that challenge and enable Leaders to make profitable business decisions for C4. Additionally, the Lead Business Partner deputises for the Head of Audience Insight acting across both Business Partner and Specialist teams.

Within the new centralised operating model where all audience and market insight in C4 is centralised into the Audience Insight team, each C-Suite Leader (CEO, Chief Content Officer, Chief Operating Officer, Chief Revenue Officer, Chief Marketing Officer and the Exec Committee as a body) and their Senior Leaders have a dedicated Insight Business Partner (BP) who prioritizes and agrees their Insight requirements, aligned to the strategic C4 pillars. BP Analysts directly source available analysis and where additional, bespoke research or specialised analysis is required, the BP will commission this from the relevant Specialist Lead, managing jointly the presentation back of recommendations to the C-Suite or Senior Leader.

KEY RESPONSIBILITIES

1. To lead and provide immediate business support and to help ensure a successful re-org transition while also keeping the business moving at pace.
2. Coaching the Business Partners on best-in-class ways of working/storytelling at an Executive level.
3. To be the main point person on shorter term projects like Quarterly Business Reviews.
4. To support and manage recruitment requirements for the team.
5. Negotiating with C-Suite leaders to prioritise the value-add insights portfolio provided by the team & renegotiating workload capacity conflicts across their BP team and Specialist peers to meet that agreement.
6. The highly effective, ongoing direct relationship management of C-Suite Execs & their Senior Leaders.
7. Leading the interpretation and translation of data relevant to the decision into insight reports.
8. Negotiating an agreed portfolio of insight deliverables with those Exec & Senior Leader stakeholders.
9. Driving innovation of new approaches to insight based on new market and industry perspectives.
10. Identifying the required data path to meet the insight need.
11. Contributing ideas, options & solutions to the Head of Audience Insight.
12. Full line management responsibility for a team of 4 Insight Business Partners and second line manager responsibility for 16 Insight Analysts.
13. Responsibility to deputise for the Head of Audience Insight during annual leave.

KEY RELATIONSHIPS / STAKEHOLDERS

C-Suite leaders & Senior Leaders across all areas of C4 for which the Insight team provides a service.

ESSENTIAL SKILLS AND EXPERIENCE

1. Transition Experience - Proven track record of leading through change and coaching a team.
2. Insight capability - Proven track record and knowledge of insight provision to an Executive Level.
3. Business understanding - Excellent understanding of C4's industry sector and key drivers to achieve the pivot to digital strategy.
4. Gravitas & confidence - Strong track record of engaging with C-suite/Senior Leaders.
5. Influencing & storytelling - Proven ability to influence C-suite stakeholders.
6. Collaboration skills - Proactive ability to build a collaborative environment.
7. Negotiation skills - Strong persuasive skills to challenge leaders.
8. Appetite to innovate - Keeping abreast of best in class insight methods.
9. People management - Experience of leading a small specialist team.

DESIRABLE SKILLS AND EXPERIENCE

1. Project Management skills - Experience in briefing and project managing external research agencies.

COMPETENCES

1. Enabling Strategy & Change
2. Advancing Analytics Capability
3. Managing Data & Information
4. Harnessing Insights & Learning

Hybrid Working:

From September 2023, C4 has operated a 60/40 working pattern, equating to three office days per week.

Benefits

• Private medical insurance with NO EXCESS
• Free Virtual GP access for employees
• Free Female Health hormone test each year
• Free Tastecard membership
• Financial guidance 1-2-1's available each quarter
• Free OnHand volunteering membership
• Discounted Gym memberships
• Pension
• Life Assurance
• Income Protection
• Holiday Buy/Sell

Equal Opportunities

Channel 4's purpose is to create change through entertainment; by representing unheard voices and delivering content which reflects the diversity of different communities across the UK.

Disability Confident Scheme:

Channel 4 aims to offer an interview to all candidates who have a neurodiverse condition, impairment or long-term condition and who meet the essential criteria for an advertised job.

Care Leaver Friendly Employer:

Channel 4 is a Care Leaver Friendly Employer, committing to offering an interview to applicants who identify as care experienced and meet the essential criteria for the role.

Workplace Adjustments:

We are committed to providing disabled applicants a level playing field when applying for a job.