Insurance Broker Accounts Associate

Job Title: IBA Associate
Location: London (Hybrid Working Available)
Salary: Up to £55,000

About the Role

An excellent opportunity has arisen for a detail-oriented and analytical individual to join the Client Finance Operations team of a leading global insurance brokerage. This team plays a pivotal role in the reconciliation and management of client money, collaborating with both clients and insurance underwriters.

This role is ideal for a candidate with a background in finance or insurance broking accounts who is looking to make an impact in a dynamic and growing business. The successful candidate will focus on enhancing insurer relationships, ensuring service excellence, and contributing to the delivery of high-quality outcomes.

Key Responsibilities

• Ensuring timely premium payments (PPWs) to insurance underwriters within established deadlines.
• Adhering to internal protocols and external regulatory requirements, and escalating issues to senior management when necessary.
• Managing account reconciliations by collaborating with clients, insurance underwriters, and brokers to secure funds, while maintaining efficiency in a fast-paced environment.
• Providing outstanding service to both internal and external clients by acting as a key liaison for clients and insurance underwriters, fostering stronger relationships, and driving process improvements for mutual benefit, including initiating key partnership meetings with insurers.

Candidate Requirements

The ideal candidate will demonstrate a proactive and analytical mindset, strong attention to detail, and excellent communication skills. Specific requirements include:

• A background in finance or client finance operations.
• Strong knowledge of insurance broking accounts and FSA client money rules.
• Proficiency in Microsoft Office Suite, particularly Excel, and familiarity with industry software such as Power BI, Brokersure BE/EA, and A4B.
• Strong numerical and analytical skills, with the ability to interpret financial data and facilitate decision-making.
• Excellent verbal and written communication skills, with the ability to build and maintain professional relationships.