IT Specialist / 2nd & 3rd Line

Title: IT Specialist

Location: Leicester (remote)

Salary: £30,000-£40,000 DOE

Are you ready to take your IT career to the next level? We're looking for a talented and driven IT Specialist to join our dynamic team and make a real impact!

About the Role: As an IT Specialist, you'll be at the heart of our technology operations, ensuring our systems are robust, secure, and efficient. You'll tackle technical challenges head-on, support our users, and lead exciting projects that drive our business forward. If you have a passion for IT and thrive in a fast-paced environment, we want you on our team!

What You'll Do:

• Technical Support: Be the hero our users need by providing top-notch first and second-level support, swiftly resolving hardware, software, and network issues.
• Infrastructure Management: Keep our IT landscape in perfect shape by installing, configuring, and maintaining computer systems, servers, and network equipment.
• System & Server Administration: Manage user accounts and permissions, monitor system performance, and ensure our IT services are always up and running.
• Network Management: Design, implement, and manage LAN/WAN networks. Ensure seamless connectivity and troubleshoot any issues that arise.
• Security Management: Protect our data and systems with cutting-edge security measures, regular audits, and vulnerability assessments.
• Backup and Recovery: Safeguard our data with reliable backup and disaster recovery plans, maintaining data integrity at all times.
• Project Management: Lead and contribute to IT projects, from system upgrades to new implementations, ensuring they are delivered on time and within budget.
• Documentation: Keep our IT documentation precise and current, and provide training and support to end-users.

What We're Looking For:

• A Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 2 years of experience in IT support or system administration.
• Proficiency with Windows, Linux, and macOS operating systems.
• Experience with network protocols like TCP/IP, DNS, and DHCP.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
• Skills in virtualization technologies such as VMware or Hyper-V.
• Knowledge of scripting languages like Python, Bash, or PowerShell.
• Experience with database management systems like MySQL, PostgreSQL, or SQL Server.
• Strong problem-solving abilities and analytical skills.
• Excellent communication and interpersonal skills.
• The ability to work independently and collaboratively as part of a team.

Bonus Points For:

• IT certifications such as CompTIA A+, Network+, Security+, or relevant vendor-specific certifications (e.g., Microsoft, Cisco, AWS).
• Experience in managing enterprise-level security solutions and practices.

Why Join Us? This is more than just a job - it's an opportunity to be part of a forward-thinking team that values innovation, collaboration, and growth. If you're ready to make a difference and advance your career, apply now and let's build the future together!

Apply Today!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.