Membership Assistant

Posted 7 days 3 hours ago by Institute of Marine Engineering, Science & Technology

Permanent
Not Specified
Other
London, United Kingdom
Job Description

We are looking for an experienced and self-driven Membership Assistant to work across the Membership area, providing excellent support to members and individuals wishing to join the Institute.

The role:

  • Ensuring compliance with the IMarEST's Royal Charter and By-Laws, the terms of the Institute's licences and other relevant rules and regulations
  • Providing administrative support to the Membership Committee
  • Responding to member enquiries by telephone and email
  • Managing applications for membership and professional registration
  • Processing payments for applications and renewals
  • Liaising with the Engineering Council and Science Council and associated bodies to ensure the smooth running of any licensing inspections
  • Supporting all registration activities and licence reviews
  • Maintaining and improving processes and documentation relating to your areas
  • Presenting online/face to face sessions on membership and professional registration
  • Representing IMarEST at national and international events, if required
  • Undertaking additional or other duties as necessary to meet the needs of the Institute including working hours which sit outside of a standard working day or travel within the UK and internationally as part of the role

The person:

  • Previous experience in working within a membership body or similar in a busy, customer service-focused office environment
  • Comfortable in talking to members, industry, academia, governmental and other professional bodies
  • Strong administrative with organisational skills
  • Comfortable using CRM systems and IT proficient
  • Ambitious team player ready to learn and develop
  • Confident with engaging telephone manner
  • Attention to detail is a must
  • Presentation skills (desirable)

Benefits

  • 26 days of Annual Leave plus Bank Holidays (plus closure between 25/12 and 1/01 inclusive)
  • Private Medical Insurance - Bupa
  • Life Assurance - 4x salary
  • HSF Health Cashplan (including Perkbox)
  • Income Protection (12 months qualifying service)
  • Employer Pension Contribution - up to 11%
  • Season Ticket Loan
  • Cycle to work scheme
  • Discretionary bonus

Pure Human Resources Limited works in partnership with IMarEST in providing Recruitment support - please apply via the link.