Operations Director

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LONDON

OPERATIONS DIRECTOR Permanent Operations Director - London

Orbis Partner , your go-to provider of consultancy and partner search services for companies looking to expand into the European, Middle Eastern or APAC Regions. Our expertise and experience make us the ideal partner for businesses of all sizes, from small companies taking their first steps into exports to large corporations with an established international presence.

As the Operations Director at Orbis Partner, you will lead and oversee various operational functions within the company. Your primary responsibility will be to enhance the overall efficiency and effectiveness of internal processes, ensuring seamless coordination among departments, and contributing to the achievement of strategic objectives. The Operations Director will report to the Chief Executive Officer and collaborate closely with senior leadership to drive operational excellence.

Key Responsibilities

Operational Strategy

• Collaborate with the executive team to define and execute the company's operational strategies in alignment with organizational goals and market trends.
• Identify opportunities to optimize processes, reduce costs, and improve overall operational efficiency.

Process Improvement

• Analyze existing workflows, identify bottlenecks, and implement streamlined processes to enhance productivity and quality across departments.
• Introduce best practices, standard operating procedures (SOPs), and automation solutions to increase operational effectiveness.

Resource Management

• Allocate resources effectively across different projects and departments to ensure optimal utilization and alignment with business priorities.
• Monitor resource availability, capacity, and demand to make informed decisions on resource allocation.

Cross-Functional Collaboration

• Foster effective communication and collaboration among cross-functional teams, including Research, Business Development, Marketing, and Finance.
• Identify and address interdepartmental dependencies and ensure smooth information flow.

Performance Metrics

• Establish and monitor key performance indicators (KPIs) to measure operational performance and identify areas for improvement.
• Develop reporting mechanisms to provide senior management with insights into operational achievements and challenges.
• Oversee relationships with external vendors, suppliers, and partners to ensure high-quality service delivery and favorable terms.
• Negotiate contracts, manage vendor performance, and identify opportunities for strategic partnerships.

Change Management

• Lead change initiatives and ensure effective implementation of new processes, technologies, or organizational structures.
• Manage resistance to change and promote a culture of continuous improvement.

Qualifications:

• Bachelor's or Master's degree in Business Administration, Operations Management, or a related field.
• 10 years of experience in operations management, with a proven track record of optimizing processes and driving operational excellence.
• Strong analytical and problem-solving skills, with the ability to identify inefficiencies and propose effective solutions.
• Demonstrated experience in project management, process improvement methodologies (e.g., Lean, Six Sigma), and change management.
• Excellent leadership and team management skills, with the ability to inspire and motivate teams to achieve performance goals.
• Exceptional communication and interpersonal skills to collaborate effectively with diverse teams and stakeholders.
• Proficiency in data analysis and relevant software tools for operational reporting and insights.

Orbis Partner is an equal opportunity employer and welcomes applications from individuals of all backgrounds.