Operations Manager

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities
Manage and develop a team of Area Managers
Lead operational teams on a shift, deal with issues, and positively impact site performance
Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
Work closely with other support teams, including HR, Finance, Health and Safety, and Security
Design and deliver initiatives across the sites to improve operational performance
BASIC QUALIFICATIONS A degree
Relevant experience in people and stakeholder management
Advanced proficiency in verbal and written English and intermediate proficiency in the local language
Relevant experience in using data or anecdotal evidence to influence business decisions
Relevant experience in key areas of production and supply chains
PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
Experience in Lean, Six Sigma and Kaizen techniques
Experience in a similar logistical working environment
Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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