Part Time Order Entry Associate

Order Entry AssociateTemporary Ongoing£12phThe Role:Provide supportMain responsibilities:

• Initiate the order entry process verifying quotes against orders received from Trade Partners.
• Input product orders and customer contact details onto CRM systems.
• Provide Production & Dispatch teams with new orders.
• Resolve any related internal and external queries.
• Accurately process orders entering quotes onto CRM systems.
• Liaising with Trade partners/ Local Authority/ Surveyor/ Salesperson to ensure orders are processed correctly.
• Liaise with internal teams- Applications, Scheduling, Customer Care- to resolve queries related to the order process.
• Raising purchase orders.
• Chasing queries on orders.
• Work on CRM systems to sign off drawings to be issued to production.
• Allocating survey requests to surveyors.
• Supporting TPS Team as and when required.
• Investigating and raising corrective actions.
• Use knowledge of company product configurations to check order anomalies prior to entering the queue for production.

Successful candidates will have:

• Strong attention to detail.
• Good IT systems- confident using Microsoft Word and Outlook.
• Ability to quickly adapt to complex administrative systems and product information.
• Excellent communication skills.
• Experience of complex information within a sales or B2B.
• Experience with Data Entry/ Order Entry.
• Strong organisational skills and the ability to multitask and prioritise workloads.
• Ability to work under pressure and meet deadlines.
• Training will be provided on in-house system.

Hours of Work:Monday to Wednesday- 8.30am to 5pm