Product Manager (Senior)

We help everyday runners become outstanding by providing world-class training, coaching, and community for everyone, whether you're improving your 5k time or training for your first marathon. To date, we have built iOS, Android, and Apple Watch apps that help people achieve their goals by coaching them through the full journey and syncing to their favourite fitness devices.

We're growing extremely fast and in November 2023 closed a new £5M funding round led by JamJar with participation from Eka Ventures, Venrex, and Creator Ventures. In 2024, we were selected by Apple as one of three global finalists for the 2024 iPhone App of the Year, reflecting the innovation and impact of what we've built.

We want to grow as fast as we can into the future and are looking for individuals who will help us get there. For more about our background and growth, check out our Careers Page!

We're now looking ahead to the future and the people who want to help us build and scale Runna. Our aim is to reach millions of subscribers in the next 5 years and be the go-to training platform for any runner. Now is a magical time to join; we're still small, and everyone makes a foundational difference.

What you'll be doing

As a Senior Product Manager within the App team, you will work alongside our Principal PM playing a pivotal role in driving the company's key growth metrics, with a primary focus on retention. You will be responsible for an app with over a million users - we hope this excites you :)

You will lead a dynamic team of engineers and designers, build and execute the product roadmap, and leverage data-driven insights to enhance the user experience.

Your key responsibilities will include:

1. Roadmap Development: Define and articulate a compelling product vision and strategy that aligns with the company's long-term goals. Lead the creation and execution of a comprehensive product roadmap to drive significant growth and business impact.
2. Product Strategy: Use your insights into user needs, market trends, and business objectives to prioritize initiatives that deliver measurable outcomes. Own the strategic direction of the product roadmap, ensuring alignment with company-wide growth objectives.
3. Data-Driven Decision Making: Use advanced analytics, user research, and market insights to inform product decisions. Design and lead experiments, including A/B testing, to validate hypotheses and optimize the user experience and core business metrics.
4. User Experience Enhancement: Collaborate closely with design teams to deliver innovative and seamless user experiences. Ensure product updates and new features delight users and drive engagement while addressing key user pain points.
5. Stakeholder Management: Act as the central point of contact for cross-functional teams, including marketing, engineering, and customer experience. Clearly communicate product priorities, progress, and insights to senior leadership and stakeholders to align on goals and deliverables.
6. Market Analysis: Continuously monitor industry trends, competitor strategies, and emerging technologies. Use this knowledge to refine the product vision and proactively identify opportunities for product-led growth and innovation.

We're looking for someone that loves

1. Executing at speed: Proven track record of working closely with engineers and designers to scope lean and value-creating features, understanding how we measure success and then scaling and iterating them based on these metrics.
2. Being involved in the detail: Ability to juggle many balls without letting any of them drop. Comfortable switching between debugging a workout file one minute, hosting a customer interview the next, or presenting to leadership all within one day.
3. Strategic Thinking: Ability to see the big picture and develop long-term plans while also being detail-oriented and hands-on.
4. Engaging With Users: Deep empathy for users and a passion for creating or improving products to enhance their lives. Ability to confidently and independently speak with users and translate complex user needs into actionable roadmap items.
5. Diving into Data: Proficient in using data and analytics to drive decision-making. Comfortable and proficient with metrics, KPIs, A/B testing, and conducting experiments.
6. Communicating: Strong verbal and written communication skills. Ability to clearly articulate ideas, requirements, and feedback to diverse teams outside of tech.
7. Leading and Collaborating: Proven track record of leading cross-functional teams and driving growth through fast and iterative experimentation. Ability to motivate and organise the work of multiple team members.
8. Adaptability: Comfortable working in a fast-paced and dynamic environment. Ability to pivot quickly in response to changing priorities or market conditions.

What experience we're looking for

We care most about you reading the 'We're looking for someone that loves ' section and thinking "Wow this role was made for me!"

That said, we do need you to have 5+ years of proven experience in Product Management, ideally in a B2C environment, where you have worked on mobile apps.

About you:

1. You have shipped end-to-end consumer features, from ideation, scoping, to delivery, launch, and iteration.
2. You've worked in a start-up or a fast-paced environment with an ability to pivot quickly in response to changing priorities or market conditions.
3. You have a strong academic track record (A-Levels and University).
4. You're a "doer"; not just a "thinker". You're hands-on and want to roll up your sleeves/get stuck in (you have a real 'go get it' attitude).
5. You're low ego - you're here to collaborate and work with the team.
6. You're confident independently leading lots of user interviews (at least 5 per week) and sharing these findings with the wider team.
7. You're happy to be opinionated in prioritising what we should be building.
8. You have a good sense of how long roadmap items might take to build.
9. You're a problem-solver with a strategic mind.
10. You have excellent written and verbal communication skills.
11. You take your work seriously, but don't take yourself seriously.
12. You have experience working closely with designers and engineers to solve problems collaboratively.
13. You're London-based (or able to work in person 2+ days per week at our Vauxhall office).

Bonus points if you:

1. You have worked on B2C subscriptions apps, especially focused on retention.
2. Have worked in (react-native) mobile application teams.
3. Have a strong interest in health/fitness technologies.
4. Are a runner! Seriously, this is a big bonus and knowing the difference between Intervals and Tempo sessions, sets and reps and HR and pace etc will help a lot with onboarding!

Our interview process

Our aim is to keep the interview process as straightforward and enjoyable as possible and will consist of the following stages:

1. Kick off! (Please apply here via Workable)
2. Introductory chat with Emily, Talent Lead (30 minutes video call)
3. Product experience interview with Nayth, Principal PM (App) + another PM (45 minute video call)
4. Product case study with Nayth & Dom our co-founder (50 minutes interview)
5. Meet the team! A chance to come into the office, meet the rest of the team as well as the co-founders and leadership. (Normally around an hour)

Once the process is finished, we promise to let you know our decision as soon as possible.

Please let us know if there's anything we can do to better accommodate you throughout the interview process - this can be from scheduling interviews around childcare commitments to accessibility requirements. We want you to show your best self in the process ️

We offer a salary of £74,000 - £90,000 (depending on experience), plus equity in the form of Runna stock options.

Benefits include:

• Flexible working (we typically work 2-3 days in our office in Vauxhall)
• Salary reviews every 6 months or whenever we raise more investment
• 25 days of holiday plus bank holidays
• A workplace pension scheme
• A brand new MacBook, a running watch of your choice, and anything else you need to do your best work
• Private health insurance
• Enhanced family care policy (3 months fully paid leave when a new Runna joins the family, fertility support & other benefits)
• An hour slot each week (during work time) to do a Runna workout