RIS Specialist Transition and Launch (m/f/d) - Home office possible

Dedalus produces, distributes, implements and maintains complex, technologically advanced and innovative IT solutions for hospitals, rehabilitation clinics, psychiatric clinics and diagnostic facilities such as radiology and cardiology.

These IT solutions support all essential processes of administration, documentation, workflow control and audit-proof archiving of data and documents in health care companies. Founded in Florence in 1982, the Dedalus Group is the leading provider of healthcare and diagnostic software in Europe and one of the largest in the world.
Aufgaben We want to invest. In your future.

We are Dedalus HealthCare, a major player in healthcare software solutions, located in Vienna.
We are looking for passionate and highly motivated individuals that desire to be part of something big. With us, each individual employee assumes responsibility and actively contributes to the success and growth of our company.

We strongly believe that the more we promote and challenge our employees, the more we achieve as a company. We accompany and develop you individually so that you can reach your full potential.

Does that sound interesting? - Then we are looking for you as a

RIS Specialist Transition and Launch (m/f/d) - Home office possible

As an expert in Radiology workflows, you will assist with deployments of Dedalus RIS products. This will include assisting new geographies in becoming stand alone. Analysis of a customer's existing workflow, assisting in the Change Management to a new solution, Project Management Pre, During, Post implementation and Application support to the end customers. Training of Regional PM, Application, Delivery and Support staff. Liaise with the customer, Local Teams and Global Product Management and R+D to ensure continuous product stability and improvement.

Your main tasks:

• Conduct, document and present workflow analysis on current and new workflows
• Configuration of the applications on and off-site based on required workflows
• Conduct user acceptance testing prior to go lives.
• Provide appropriate go-live support.
• Troubleshooting, analysis and follow up of application related issues.
• Engaging with RnD and product management on implemented solutions including providing customer feedback.
• Provide documentation and advice on best practice.
• Plan, schedule and deliver training to all concerned stakeholders, administrators, Radiographers, Radiologists and support personnel both on and off-site
• You support the "Train the Trainer" activities of the key users
• Conduct and document site visit reports.
• Assist bid support in responding to tenders.
• You support our Sales department in conducting customer demonstrations (also during trade fairs such as ECR, RSNA)
• Provide feedback on your project activities to accountable parties

Profil

• A master's, bachelor's or equivalent degree with a strong academic performance Solid HealthCare IT related knowledge.Minimum 2 years experience as Clinical Application Specialist and/or radiographer, or system administrator
• Experience providing application support to clients with complex software environments, preferably within the healthcare sector (medical imaging, radiology)
• knowledge of workflow within a hospital/clinical environment or experience within the healthcare sector is a plus
• PACS / RIS System experience is a plus
• Strong interpersonal skills and customer service focus
• Excellent training and presentation abilities
• Fluency in English (verbal and written)
• Positive attitude, proactive, self-starter, both action and results oriented
• Well-developed analytical, diagnostic and problem resolution skills
• A strong team player, maintaining a high level of quality in a challenging environment
• Continuous learning orientation; keeping aware of new and emerging technologies
• Technical aptitude mixed with a solid clinical hospital background
• Willingness to travel and work out of hours if required.
• Strong communication skills, troubleshooting skills and able to self-direct

Wir bieten

• All the advantages of an established, international company
• You are part of a first-class, creative and innovative team
• You have creative leeway and a high degree of influence on your work
• Flexible working hours and the possibility of working from home
• The option to attend conferences, trainings and technology certifications
• You can actively shape the visions and goals of the product

The minimum salary for this position is EUR 55.000, p.a. An overpayment depending upon qualification/experience is a matter of course.

Salary: 55000 - 70000 EUR / YEAR

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