Senior Employee Relations Partner

We have an exciting opportunity for a Senior Employee Relations Partner to join our People Team at The London Clinic, based at our main site in London (W1G 6BW). We are offering a competitive inclusive salary of £65,000 to £70,000.

Established in 1932, The London Clinic is one of the UK's largest private hospitals, with 8 state-of-the-art facilities, and circa 1350 employees where we are dedicated to providing our patients with expert, individualised treatment and care. Our main hospital spans 8 floors comprising of 150+ patient beds and 10 operating theatres, including a Hybrid theatre and two minimally invasive/day surgery theatres. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of "We go further", "We work as one" and "We personalise care."

Job Profile

As the Senior Employee Relations Partner, you will be responsible for leading and developing the ER team, comprising an Employee Relations Partner and an Employee Relations Advisor. You will ensure the delivery of strategic and operational employee relations services, guiding senior management through complex issues, driving employee engagement, and ensuring compliance with UK employment law. You will work closely with the HR leadership team to ensure that The London Clinic continues to foster a fair, inclusive, and high-performing workplace culture.

• Job Type: Permanent, Full-Time
• Shift Pattern: 37.5 hours per week, Monday - Friday
• Job Location: 1 Park Square West, London, NW1 4LJ
• Salary: Competitive inclusive salary range of £65,000 to £70,000
• Benefits Package: We offer a comprehensive package which includes a contribution pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33 days annual leave (inclusive of bank holidays), season ticket travel loan, and a wide range of discounts with a variety of retailers and services. We also offer excellent career development, with clear career pathways and access to further education.

Key Duties:

• To lead, mentor, and develop the Employee Relations team, ensuring that they provide timely, expert advice and support to managers and employees. Set clear objectives for the ER Partner and ER Advisor, and foster a collaborative and high-performing team environment.
• To design and implement the overall Employee Relations strategy in alignment with The London Clinic's strategic objectives and values. Ensure proactive management of ER matters, supporting a positive workplace culture and high levels of employee engagement.
• Oversee and provide direct support on the most complex and high-risk employee relations cases, including disciplinary actions, grievances, and investigations. Ensure that cases are managed in a fair, legally compliant, and consistent manner.
• To independently manage own case load with often high volumes and of varying levels of complexity with a customer focus to ensure that matters are handled efficiently, fairly and consistently.
• Act as Process expert - providing very clear and specific coaching, support and direction to managers. Build capability of new/first time managers.

Skills & Experience:

• Educated to degree level (or equivalent) and CIPD Level 5 qualified (or equivalent).
• Demonstrates strong working knowledge of employment policies, with a thorough understanding of UK employment legislation, and a broad range of HR/People Knowledge including but not limited to the HR life cycle, including onboarding processes.
• Has independently managed own case load in a variety of People issues in high volumes and of varying levels of complexity.
• Successful experience of coaching, advising and influencing managers, with the ability to independently collaborate and influence Senior Management.
• Able to balance legal risk with business benefit to ensure that the best outcome is reached on employment related issues.
• Competent with data analysis and interpretation, and using MS Excel.

The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.