Senior Marketing Operations Manager, Amazon Shipping & Amazon Freight

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Senior Marketing Operations Manager, Amazon Shipping & Amazon Freight

DESCRIPTION

Are you interested in building the future of e-commerce delivery? Do you want to be a part of team establishing the next big B2B initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business in shipping to solve some of the biggest logistical opportunities facing not just Amazon, but the entire transportation industry.

We are building a Marketing Operations Center of Excellence to serve Amazon Shipping and Amazon Freight, two high-growth externalized transportation businesses. As a foundational member of this team, we are looking for an innovative Senior Marketing Operations Manager who will work closely across the global marketing teams to continuously improve processes, drive execution excellence, and deliver marketing results. We are looking for a data-driven, passionate individual who will influence marketing programs and the way the global marketing team streamlines processes and creates automation to increase marketing efficiency.

You are the ideal candidate if you can:

1. Work at both the strategic and tactical level to champion innovative automation and create a vision for long- and short-term marketing operations requirements
2. Gather detailed business requirements in collaboration with internal stakeholders (marketing, tech teams, etc.) and collaborate closely to deliver global solutions
3. Leverage automation to improve processes and productivity, and make recommendations to support an organization scaling at rapid pace
4. Manage multiple projects gracefully and balancing contending priorities in a rapidly changing environment

Key job responsibilities

1. Partner with our global marketing teams to identify automation opportunities in order to improve marketing efficiencies
2. Collaborate in developing and continuously optimizing lead management processes
3. Plan and build scalable reporting mechanisms in and QuickSight to provide visibility into marketing results and effectiveness
4. Perform marketing efficiency tracking, ensuring KPIs are in-place to measure success
5. Develop standardized processes and programs that allow marketing team members to self-serve in the creation of complex, multi-stage automated marketing programs
6. Collaborate with sales operations on enhancing and troubleshooting issues with the lead management process and integrations with marketing automation platforms
7. Build and scale practices internationally, launch new features, suggest new investments
8. Write narratives that clearly breakdown our business problems with the support of data and provide recommendations for solutions

BASIC QUALIFICATIONS

• Prior professional non-internship marketing experience

PREFERRED QUALIFICATIONS

• Motivated self-starter who flourishes with working in ambiguous, complex and challenging environments of a rapidly evolving business
• Ability to manage multiple parallel projects, balance competing priorities, and meet tight timelines

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.