Senior Product Manager

Full-time Product London/ Manchester

Job Description

We're on a mission to protect society from fraud and money laundering. We've already protected over 2 million people through life's big transactions, with a core aim to protect 3 million people by the end of 2024.

Fraud and regulation are rising, costing the UK economy over £100bn every year; this makes it more difficult for businesses to protect themselves and their clients - individuals like you and me - from fraud and money laundering.

Our co-founders Olly and Jack were led to this area when a friend was defrauded of £25K when buying their first property. At the time, anti-fraud technology didn't exist, which meant that completing the anti-fraud checks required in these processes was largely manual. These big life moments should be exciting, but instead are often confusing and scary due to the painful process of completing these paper-based checks and the risk of fraud.

Thirdfort helps businesses to facilitate these anti-fraud checks so that individuals know they can transact safely and seamlessly with professionals during these big transactions. Our anti-fraud platform provides a secure way for professionals in regulated sectors like Lawyers, Estate Agents and Accountants to transfer funds and verify sensitive information through app-based document checks, facial recognition and open banking.

Over 1,500 businesses now trust Thirdfort to verify their clients. We are FCA regulated and have raised over $33m in capital from leading Fintech investors Breega and Element Ventures, as well as the founders of Zoopla, Funding Circle, Comply Advantage, Tessian, Fenergo and Fidel.

Product at Thirdfort

At Thirdfort, we're working to build an outstanding product and engineering culture that empowers our team to do their best work. We have a culture which cultivates an honest and open environment, where everyone's opinions are heard and valued. We are looking for a Senior Product Manager to lead our newly created 'Grow' team, which has a broad ranging and exciting mission to enable revenue growth through new client facing capabilities. Our product function consists of a team of Product Managers, Product Designers, and an Integrations Consultant, who all report to our CPO and co-founder Jack.

Our Product and Engineering teams at Thirdfort are transitioning to a new way of working and a more senior leaning team that are embracing 'Product Engineering' concepts, with the aim to increase the overall speed and quality of product delivery. We have a huge opportunity ahead of us in our chosen markets and our clients demand innovation at a fast rate, we need help building out first class product processes to enable this and deliver our product vision.

This can be an office-based role or a hybrid role, in either our London or Manchester office. It will be working closely with our engineering team which is mostly remote first, and other teams in the business which do flexible office working.

As a Senior Product Manager, you will:

• Build and implement a product strategy consistent with Thirdfort's vision and short term goals
• Share the accountability with our engineering managers to define and negotiate a roadmap aligned with our mission
• Retrieve and analyse feedback from customers, stakeholders and other teams to shape your roadmap and feature requirements
• Ensure the product is aligned with wider product teams mission's and roadmaps and be able to navigate inter-team engineering dependencies
• Ensure that we achieve a predictable delivery velocity
• Help shape and define our ways of working across technology
• Facilitate effective collaboration across engineering, the wider business and client stakeholders.
• Obsess about client problems and come up with ways to fix them, with relentless focus on measurable outcomes that are delivered against
• Work closely with product marketing to organise product releases and go-to-market strategy
• Ensure we are moving and monitoring the right KPIs

We're looking for someone who:

• 5+ years product manager level experience
• Experience leading a product squad/ multidisciplinary team of engineers and designers
• Experience in a range of Product management practices such as human centred design, user research, data analysis, and prioritisation
• Comfortable working with a range of Agile methodologies and the skill to know which is right for their squad to work in the most effective way.
• Experience in developing strong relationships with key stakeholders at various levels across a business
• Working with Marketing and Sales functions to develop go-to-market strategies for new feature development
• Previous experience with client due diligence requirements highly desirable but not essential
• You've been a product manager in a start-up (or demonstrable entrepreneurial spirit being able to initiate change encouraging the right behaviours and focus)
• Has specific skills
• A strong product mindset and ability to make data led decisions
• Effective at managing the trade-offs between short-term requirements and longer-term vision
• Excellent communication and interpersonal skills including, collaboration, negotiation and influencing in order to achieve buy in and alignment for product objectives
• Comfortable working with lean product development and delivery practices to test business ideas
• Critical thinking to ensure they are solving the right problems at the right time
• Understanding of web and mobile development and ability to translate business/ product and user feedback and requirements into items for the core development team
• Understanding the importance of performance and quality for their product area
• Good understanding of product positioning based on value proposition and voice of customer

Studies show that women and other less represented groups are less likely to apply for roles unless they meet every requirement. We believe in building a diverse team, valuing different skills and experiences and so if you don't think you have all the requirements listed here but feel this could be a role and environment you'd thrive in, we would still love for you to apply. Life at Thirdfort:

• Driven by our values, our culture promotes a collaborative and open environment where Thirdforters can take ownership, have impact, and feel empowered when it comes to their growth and development. We understand the importance of our teams wellbeing and recognise a one-size fits all approach rarely works, that's why we aim to provide the flexibility individuals need to work in the way that suits them, and their families, best.

We include compensation ranges on our job ads in the spirit of Operating Openly and in an effort to make our interview process more inclusive. We list a range that aligns with our internal banding which is based on varying factors including external benchmarking for our stage and size as a business. In terms of how we decide where an individual fits within the band, we'd take you through the interview process and assess you against our internal performance framework which gives us further clarity. We'll also have open conversations with you throughout the interview process (starting in the first stage call) so we can be as open as possible about compensation as we understand how important it is to ensure we're aligned.

We've created our benefits package to reflect Thirdfort's mission and values. We place a strong focus on Security first given what we do, extending this to our team's physical, mental and financial security to support them through their big life moments. Our benefits exist to empower our team, ensuring they feel supported and able to work in the way that enables them to do their best work.

When you join Thirdfort, you'll get immediate access to our flexible employee benefits package that aims to support you across these areas:

• Share options for all employees
• Flexible Working Hours
• Enhanced parental leave
• Customisable wellness budget and £250 WFH Budget
• Up to 30 days Working from Abroad
• Uncapped holiday
• Enhanced sick leave
• Private healthcare with our provider, AXA
• Regular company and team socials
• Enhanced employer matching pension scheme with salary sacrifice options
• Access to our Cycle to Work scheme and our Electric Car Scheme

We're committed to building an inclusive, equitable and diverse culture where everyone has a chance to make a difference. We're purposefully building a team of problem-solvers that reflect our values - which is why we hire from all backgrounds. If you're a curious, kind individual who takes ownership, you'll be a great Thirdforter.

If you require any reasonable adjustments during the application or interview process, please let your dedicated Talent Manager know and we'll do our best to accommodate.

If you find this form difficult to navigate, please contact and we'll do our best to find a way to work with you.