Senior Risk Manager, Trustworthy Shopping Experience
Posted 10 days 22 hours ago by ENGINEERINGUK
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Senior Risk Manager, Trustworthy Shopping ExperienceDESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there we need passionate and result-oriented people. If you are interested in building innovative mechanisms to protect customer safety and ensure compliance with existing and upcoming regulations at scale, while enabling Amazon to build the place where customers can find and buy anything online, this is your chance to make history.
Key job responsibilities
We are looking for an independent and organized senior risk manager with a solid background in product safety, compliance, and project management to join our team. The candidate requires problem-solving skills, ownership, the ability to communicate internally with leadership and externally with multiple stakeholders with different profiles, and a strong ability to influence. In this position, the candidate will:
- Work across legal, compliance, and business teams to drive programs and projects around product safety and compliance.
- Work with stakeholders to identify gaps; propose mitigating actions; manage escalations; anticipate and make trade-offs.
- Clearly communicate goals, responsibilities, issues, and status to partner teams and stakeholders, both internally and externally.
- Drive effective teamwork, collaboration, and commitment across multiple disparate local and remote groups with conflicting priorities.
- Identify and pursue opportunities to scale and increase our impact.
About the team
The EU Trustworthy Listings team is part of the broader EU Trustworthy Shopping Experience team. We work to ensure that all the products offered in Europe, across the various Amazon business channels, are safe for our customers and compliant with all product and food safety legal requirements. We bring technical expertise leveraging technology solutions to serve Amazon business, suppliers, and customers.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience in compliance, audit, or risk management
- Knowledge of Microsoft Office products and applications at an advanced level
- Public speaking experience, and a track record of interaction with authorities, policymakers, or customer associations
PREFERRED QUALIFICATIONS
- Master's degree or equivalent
- Project Management Professional (PMP) or equivalent certification
- Experience working with Product teams on scalable technical solutions
- Comfortable with ambiguity, adept at problem-solving
- Designs customer-centric processes, experience with root cause analysis
- Proficiency in another EU language
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.