ServiceNow SAM Pro Expert

We are searching for a skilled ServiceNow SAM Pro expert to work with a consultancy on behalf of their customer in London.

You will be an expert in managing and optimising software assets using the ServiceNow SAM Pro module. You will work closely with IT, procurement, finance, and compliance teams to ensure software licences are tracked accurately, costs are controlled and compliance across the unit.

Required Skills

• Minimum of 8-10 years of experience in Software Asset Management (SAM) with at least 3-5 years of hands-on experience using ServiceNow SAM Pro.
• Proven experience in managing software assets, software license compliance, and cost optimization within an enterprise environment.
• Experience with ServiceNow ITSM modules (Asset Management, Incident Management, Change Management) and working knowledge of ITIL processes.
• Strong knowledge of ServiceNow SAM Pro configuration, administration, and best practices.
• Proficiency in creating and customizing ServiceNow reports, dashboards, and workflows related to software asset management.
• In-depth understanding of software licensing models, vendor agreements, and compliance requirements.
• Familiarity with software license audit processes and managing software entitlements and contracts.
• Excellent analytical and problem-solving skills with the ability to identify trends, risks, and opportunities in software asset management.
• Strong communication and collaboration skills to work effectively across cross-functional teams.
• ServiceNow Certified SAM Pro or other relevant ServiceNow certifications are preferred.