Store manager - London

Do you want to lead one of the best teams in the BoConcept world?

BoConcept London is one of the largest franchises in the world with 11 stores and still in expansion. We are looking for Store Manager in London.

The candidate must be ambitious in goal setting and driven to inspire and motivate an excellent sales team to reach and exceed targets. We aim to hire someone who is well experienced in sales/retail and design, as well as having proven results and great testimonials.

We are looking to hire someone with a proven sales record to lead by example and help the team efficiently close sales. The most important quality is your determination to deliver an exceptional shopping experience to every single customer.

Responsibilities

1. Plan and execute the sales strategies.
2. Prepare sales/pipeline report for Monday sales meeting.
3. Report monthly to the Sales Director.
4. The position is not an admin role but very much a hands-on sales role based on the shop floor leading the sales team, selling and closing sales for the team members.
5. Ensure that all customers are greeted and welcomed in a warm and friendly manner.
6. Ensure that all the sales team fully understands the selling strategy and support with the closing of sales.
7. Prepare and conduct weekly Sunday sales and product training for the sales team.
8. Showroom & VM Planning
9. Maintain shop display and environment with company set standards in daily cooperation with the VM team.
10. Travel to Denmark to view upcoming collections and execute showroom planning on a yearly basis to work with the VM team.
11. Customer Service
12. Ensure that each member of the sales team provides an exceptional shopping experience to each customer entering the store.
13. Work together with the customer service department to solve difficult situations.
14. Team Management
15. Motivate and coach your sales team to serve all customers to hit and exceed sales targets.
16. Conduct monthly performance reviews with each team member.
17. Conduct interviews of prospective candidates.
18. Marketing
19. Assist the Marketing Team in implementing all communication activities for the store.

Salary & Benefits

Competitive salary: Basic Salary + Store Commission + Personal Commission

Private health care

Requirements Experience

1. Minimum 5 years of experience in sales/furniture/design. Understand and master selling techniques, quotation follow-up, store visuals, logistics, delivery, assembly, and Sales Reports.
2. Experience at a higher management level is required. Advanced with in-store routines.
3. Proven sales track record is a must and mastery in helping your team close difficult sales with great sales and closing techniques.
4. Most weekends and Bank Holidays are a must.
5. Have a care to perform home visits to customers.

Skills & Personality

1. Most importantly, you are eager to serve not only customers but also your team.
2. Driven to achieve successful personal development.
3. Willing to go the extra mile and think outside the box.
4. You must be reliable, honest, and a natural leader.
5. Understand the importance of utilizing different personalities in a sales team with the team member's profile.
6. Able to inspire and coach in groups and individually to reach and exceed targets.
7. Excellent command of English with the ability to convey speech efficiently for all levels.
8. Structured in terms of daily, weekly, and yearly routines. Able to handle many tasks and projects simultaneously without losing focus on the store's sales performance.

Contact

If you are up for this amazing challenge, please apply by sending a resume and writing a few lines about yourself to Eric Alen: