Store Manager (40 Hours) - London Stratford

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Store Manager (40 Hours) - London Stratford

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

Join our sqUAd as a Store Manager (full time)

Are you ready to join a high-energy, supportive and performance-driven team dedicated to empowering athletes around the world? We're looking for an enthusiastic Store Manager who will lead a team of dedicated teammates who achieve or exceed the sales and profitability targets by maintaining operational and merchandising excellence and by delivering a compelling customer experience unique to Under Armour.

OUR VALUES:

• Celebrate the wins
• Stand for equality
• Fight on together

WE COUNT ON OUR TEAMMATES TO:

• Own service culture & customer experience
• Handle positive and constructive feedback
• Inspire, coach, and empower your teammates
• Lead customer experience principles for team
• Manage inventory & shrink performance
• Coach & empower your teammates
• Recruit & deploy optimal store talent
• Drive team skill capability & training
• Provide feedback to Retail Operations
• Optimize store payroll & scheduling
• Gather & relay customer feedback
• Ensure UA policy compliance
• Exceed performance metrics
• Embody professionalism & positivity

QUALIFICATIONS:

• Exceptional oral and written communication skills.
• Ability to multi-task in a fast paced environment.
• Capability to maintain a consistently high level of service.
• Flexibility to shift focus and priorities
• Ability to be part of a team, set challenging standards, develop strong partnerships, and lead others to action.
• Ability to work a flexible schedule that may include mornings, evenings, public holidays and weekends.
• 3 - 5 years retail store management, ideally with a premium international brand
• Familiarity with various retail POS register systems
• Strong understanding of store operations, including visual merchandising, stock room, risk management & safety
• Fluency in local language

YOU'LL BE CONSIDERED A TOP CANDIDATE IF YOU ALSO HAVE:

• 3- 5 years previous leadership experience, particularly in the fashion industry

PERKS & BENEFITS:

• Generous employee discount & access to PERK discount platform
• Monthly bonus incentive pay eligibility
• Opportunities for professional development and advancement
• Work-Life Assistance Program to support health, personal, family or work-related challenges
• Feedback and value driven culture

Purpose of Role

The Retail Store Manager acts as the "Business Owner" of the store and is responsible for merchandising, financial management, sales staff supervision, and overall store leadership. This role leads a team in achieving sales and profitability targets. The Retail Store Manager maintains operational and merchandising excellence to deliver a customer experience unique to Under Armour.

Your Impact

• Establish and execute a strategic plan to achieve planned sales and key performance indicators
• Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results
• Drive performance through customer service, human resources, inventory control, and store appearance

Brand image & Customer Experience

• Act as the leader on duty and consistently model the brand's service standards and selling behaviors
• Build loyalty through in-store experience using data capture, endless aisle, and other omni-channel solutions

Retail Operations

• Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment
• Oversee and ensure efficiency of all daily operational procedures
• Complete store audit compliance and shrink results aligning with loss prevention standards
• Manage payroll and schedule adjustments maximizing productivity to achieve payroll and sales targets
• Lead visual directives including planning, scheduling, and executing within allotted timeframe
• Analyze merchandise reports and moves to maximize presentation
• Maintain safe environment of a neat, clean, and organized sales floor, cash wrap and fitting room
• Motivate and inspire the team through Under Armour's Core Competencies, and functional behaviors
• Build relationships with teammates, peers, and supervisors to lead positive change
• Lead the management team through execution of all performance management tools
• Effectively communicate with the management team to align and help drive business strategy
• Proactively seek personal learning and development opportunities to build leadership skill set
• Evaluate store sales and payroll goals using payroll reports and tools; adjusting schedules as needed
• Recruit, hire, develop, and retain high performing teammates
• Teach, train, and coach the store leadership team through completion of Division of Responsibilities (DOR)
• Develop succession plans creating career paths for teammates
• Manage store census, seasonal hiring and turnover, network, recruit, and interview
• Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance

Qualifications

• Advanced numeracy, literacy, and advanced communication skills
• Fluency in local language and English
• Ability to interpret analytics
• Knowledgeable of employment laws including compliance with federal, state, and local requirements
• Advanced interpersonal skills
• Proficient in use of computers and other technology
• Demonstrate ability to identify complex problems and evaluate solutions using logic and reason
• Demonstrated critical thinking in a fast-paced and deadline-oriented environment

Requirements

• Minimum 3 years management experience
• Minimum one year management in a sports/apparel & footwear retail environment
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends

Physical Requirements

• Ability to handle or relocate products up to 25 lbs/12kgs
• Able to stand and move about for extended periods of time with short breaks
• Ability to freely access all areas of the store; including the selling floor, stock and register area
• Reasonable accommodations may be made to assist in performing the essential responsibilities

Our Commitment to Diversity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.