Supported Housing Resettlement Officer

Posted 21 hours 33 minutes ago by Triumph Consultants Limited

£20.72 Hourly
Permanent
Not Specified
Other
Dorset, Bournemouth, United Kingdom, BH1 1
Job Description
What's involved with this role: Interim Supported Housing Resettlement Officer x 2Job Ref: Bournemouth Pay Rate: Up to Up to £20.72 per hour PAYE depending on experience TBC Hybrid working available for the right candidate Enhanced DBS disclosure required for this rolePlease note the pay rate is provisional only and the ad will be amended with the confirmed rate, once received.Key Requirements:
  • Experience of effectively working with landlords, letting agents and other accommodation suppliers.
  • Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
  • Experience of providing an excellent level of customer care and customer service in a comparable customer service environment.
  • Experience of working effectively with private sector landlords and/or within a homelessness context.
  • Excellent negotiating, influencing and liaison skills to successfully promote the Council to private sector landlords and agents and market housing options to customers, staff and stakeholders.
  • Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
  • Full UK driving licence.
The purpose of the role is to assist people moving on from supported housing to secure appropriate settled accommodation.Key Responsibilities:
  • Assist people moving on from supported housing to secure appropriate settled accommodation.
  • Liaise with housing providers, partners and landlords/agents to secure a steady supply of good quality accommodation available to those in supported placements.
  • Promote services to clients and provider staff so they are aware of what is available to assist with move on and once they are in independent accommodation.
  • Work with providers staff and clients to ensure move on accommodation is sustainable and meets their long term needs.
  • Support providers with the day to day move on from supported accommodation, including tenancy sign up's, benefit applications, setting up utilities etc. organising furniture and removals.
  • Provide robust housing advice and assistance in line with current legislation and council policies to provider staff and clients.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV. Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion.Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please