Temporary Customer Service Advisor

Posted 12 days 22 hours ago by Hays

£12.50 - £14 Hourly
Temporary
Full Time
Temporary Jobs
Leicestershire, Leicester, United Kingdom, LE1 1
Job Description
Temporary Customer Service Advisor TEMP 3-6 months Leicester Start ASAP


Location: LeicesterJob Type: Temporary, Office-based, Full-time hours
Duration: 3-6 months

Job Specifications:My client is seeking a dedicated and enthusiastic Customer Service Advisor to join their team on a temporary basis for 3-6 months. This role is based in Leicester and offers a fantastic opportunity to gain valuable experience in a dynamic environment.
Key Responsibilities:

  • Provide exceptional customer service via phone, email, and in-person.
  • Handle customer enquiries, complaints, and issues promptly and professionally.
  • Maintain accurate records of customer interactions and transactions.
  • Assist with administrative tasks as needed to support the team.
  • Collaborate with other departments to resolve customer issues efficiently.
Requirements:
  • Minimum of 1 year of Customer Service experience - must be from an office-based role (ESSENTIAL).
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • The ability to work independently and as part of a team.
  • Proficiency in MS Office (including good Excell skills).
  • Ability to work in a fast-paced environment.
Benefits:
  • Hourly rate between £12.50-14 per hour (including holiday pay).
  • Opportunity to work in a supportive and friendly team environment.
  • Gain valuable experience in customer service and administration.
If you are passionate about helping others and have the required experience, we would love to hear from you! #