VP, Investor Accounts
Posted 2 days 7 hours ago by The Upright Project
Upright is on the lookout for a VP of Investor Accounts with a proven track record of success in the financial industry and a passion for driving account management to strategically drive our investor business forward. Trusted by 250+ institutional investment organizations and corporations, Upright's impact data is rapidly gaining importance across Europe and North America due to regulatory shifts and rising demand for transparency in measuring real-world investment impacts.
In this critical role, you will be responsible for driving exceptional value to our investor accounts on a global scale. As a hands-on VP of Investor Accounts, you will take full ownership of account management for our investor segment, seamlessly integrating strategic vision with tactical execution. Your work will be instrumental in driving substantial annual recurring revenue (ARR) and net revenue retention (NRR), as you actively engage with investor accounts globally to deliver exceptional value and foster long-term relationships. You will proactively engage in relationship-building and upselling initiatives with institutional investors, ensuring high customer satisfaction while effectively managing churn. Your focus will be on expanding existing accounts, refining our value proposition, and ensuring Upright's offerings resonate with investors globally.
In this role, you'll not only lead high-level strategic discussions but also dive into the details to identify growth opportunities. This position is ideal for someone who is both strategic and results-oriented, with a passion for nurturing customer relationships and driving revenue growth.
SIGNS OF BEING A GREAT MATCH FOR THIS ROLE INCLUDE:
- A proven track record of success in the financial sector, particularly in asset management or private equity.
- Experience or a strong interest in account management, upselling, and enhancing customer satisfaction through effective relationship-building.
- Deep understanding of investment processes in asset management, paired with a strong interest in how sustainability data can shape the future of finance.
- A relentless drive to enhance customer relationships, reduce churn, and expand Upright's investor customer base through proactive engagement and exceptional service.
- Exceptional interpersonal skills with a talent for building high-trust relationships with C-suite executives and key decision-makers.
- Goal-oriented, with a sense of urgency and a determined, results-driven approach.
- Excellent English communication skills, both spoken and written.
- Previous experience in sustainable finance, including knowledge of relevant regulations (e.g., SFDR) and ESG investing.
- Experience with B2B SaaS or data products, especially within financial or institutional sectors.
- Opportunity to influence your earnings with a performance-based compensation model, along with stock options, and a comprehensive healthcare package.
- A chance to join a quickly growing and highly ambitious impact SaaS company with a mission that matters.
- A fast-paced and dynamic work environment where decisions are made quickly, and progress happens rapidly.
- An opportunity to shape the future of sustainable finance by driving the adoption of a leading impact data solution, making a direct impact on Upright's growth and success, and applying your skills and experience in meaningful, innovative ways.
- A fun and kind team with exceptional people who care about what they do.
- Exciting professional growth opportunities.
Deadline: Candidates will be reviewed on a continuous basis and the role will be filled as soon as the right person is found.
MISSION THAT MATTERS
Upright is on a mission to incentivize companies to optimize their net impact by enabling science-based decision-making for investors, customers, employees, and public sector agents. To do that, Upright develops a proprietary data model based on an open-access database of 200M+ scientific articles and artificial intelligence to quantify the net impact of companies on people, planet, society, and knowledge creation. In addition to net impact, Upright produces data on UN SDG alignment, EU taxonomy, and EU SFDR PAI indicators.
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