2nd Line Support Engineers

Desktop Support EngineerAgency Reference Number:J83382

Venn Group is currently working with an NHS organisation, based in London, who are recruiting for a Desktop Support Engineer to assist with a backlog of tickets.

Location: Remote

IR35 Status: Inside

Rate: £143 per day Umbrella

Duration: 1 month, initially

Job Responsibilities:

• To provide high quality 2nd line technical support to all users connected to the IT environment
• To fix hardware and software faults or recommend appropriate solutions
• To undertake the build, configuration, documentation and integration of new desktop, audio visual devices and printer hardware
• To identify, recommend and implement changes to IT systems
• To build, deploy and repair all devices such as PCs /Laptops/ printers/ scanners/ mobile devices etc

The ideal candidate will have:

• Demonstrable experience of working in a technical support environment at 1st and 2nd line level
• Network services DNS, DHCP
• ServiceNow
• All Microsoft Office versions 2010 onwards & MS Teams
• All Microsoft Desktop OS - Windows 7 onwards
• All Microsoft Server OS - 2012 onwards
• Apple MAC OS and iOS versions
• SCCM, Intune, Airwatch, MaaS360
• Bitlocker, Sophos, ATP, VPN, Citrix
• Active Directory including group policy

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.