Account Director

ACCOUNT DIRECTOR - PROMOTIONAL MERCHANDISE / POS WHAT YOU WANT TO KNOW

1. Competitive salary and Benefits
2. Hybrid working
3. Austria based

ROLE DETAILS

1. Transaction Management: Ensure the team adheres to high standards in managing, controlling, checking, and successfully delivering all work.
2. Commercial Performance & Reporting: Take ownership of the account's commercial success, including accurate and timely forecasting and financial reporting.
3. Customer Service: Prioritise customer satisfaction by identifying and resolving issues within standard guidelines.
4. Presentations to Customers: Deliver professional and well-prepared presentations to clients.
5. Product Development: Collaborate with the operations team to initiate product development based on customer briefs and source new concepts.
6. Supplier Database & Relationships: Maintain and update a local supplier database and manage supplier relationships effectively.
7. Supplier Negotiations: Conduct negotiations with suppliers, demonstrating strong negotiation skills.
8. Team Oversight: Supervise the team to ensure timely processing of orders and invoices.
9. Quotations & Proposals: Assist the team in producing accurate customer quotations and ensuring high-quality samples and artwork for proposals.
10. Manage SLA's and KPI's: Monitor SLA's and KPI's to ensure regular communication about order status and timely order delivery across all departments.
11. Industry Trade Shows: Attend industry trade shows to build relationships, enhance product knowledge, and identify opportunities for business growth.
12. Cross-Departmental Communication: Collaborate closely with the Senior Management team to ensure seamless communication and operations, positioning the company as a global outsource strategic partner for POS materials, promotional goods, and print.

ESSENTIAL EXPERIENCE

1. Experience in the promotional goods / POS industry.
2. Experience working with FMCG related companies.
3. To have a strong team attitude.
4. Excellent oral and written communication skills.
5. First class, effective organisational skills.
6. A pro-active approach to managing projects.
7. Experience of managing and working as part of a team.
8. A keen eye for detail and an understanding of budgeting and financial reporting.
9. Ability to work under pressure whilst maintaining a cool outlook.
10. A personable and professional character that will allow you to build client rapport.
11. The confidence to give clients trust in your work.
12. Excellent knowledge of MS Office particularly PowerPoint and Excel.
13. Excellent problem-solving ability.
14. Enthusiastic and passionate.
15. Good time-management skills.

QUALIFICATIONS

1. Degree advantageous.
2. Excellent knowledge of MS Office particularly PowerPoint and Excel.

Send me your CV and for more info please contact me on