Account Manager, London Area

LA PRAIRIE -
The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty.
A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence.
A place where dedicated and diverse professionals each contribute to an inspiring and unique environment.
A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures.

LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.

Account Manager, London Area

Location: London, GB, WC1V 6RL

Contract Type: Permanent - full-time

Description:

Are you passionate about luxury skincare and exceptional customer experience? We're hiring!

Due to an expansion, La Prairie is looking for dynamic Account Managers for key London flagship stores in early 2025. We would love to hear from candidates who are considering their next move in luxury beauty and would like to be considered for any future Account Manager vacancies.

Our Account Managers have varied roles, with specific responsibility for implementing effective weekly business plans and working towards maximizing the retail performance targets. Successful candidates will have the opportunity to work with our incredible existing clients whilst working towards recruiting new customers to the brand. Depending on the location, you will have the chance to utilize our beauty room to enhance the customer experience but also host on/off counter events.

Main responsibilities

• To achieve sales by using La Prairie's selling and training guidelines.
• Set weekly and monthly targets for the team and counter.
• Traffic stop with 'new' launches or marketing-focused promotions.
• Listen and identify customer needs.
• Invite every customer to sit down and have a skincare consultation.
• Proactively organize external events to generate business.
• Ensure the counter is fully stocked and that all products are displayed and stored in line with visual merchandising guidelines.

Applicants for this position must be able to demonstrate the following skills and experience:

• NVQ level 3 in Beauty Therapy not essential but desired.
• Experience of providing high-quality skincare treatments to clients.

In return, La Prairie offers:

• A competitive salary and discretionary commission scheme.
• 33 holiday days (including bank holidays).
• Generous product allocation & discount.
• Long Service Awards starting with 3 years' service.
• A free product to try every time there is a new launch.
• Contributory pension scheme - 5% employer contribution.
• Employee referral bonuses.
• Annual performance reviews so you know your La Prairie career is going in the right direction.