administration support

Administration support

Permanent

Kingswinford

£27,000 - £28,000

What's on offer:

• £27,000 - £28,000 per annum.
• Monday to Friday - 8:30am - 5:15pm.
• 22 days holiday plus stator holidays.
• (increasing to 25 days after 3 years and 27 days after 6 years).
• 1 hour lunch break.

Our client, a growing business in the Kingswinford area, are looking for administration support. They are an ambitious and customer-focused organisation currently enjoying a period of substantial growth.

Key Responsibilities:

• Accurately processing sales orders.
• Fielding all incoming calls.
• Generating invoices.
• Checking consignments.
• Maintaining customer price lists.
• Undertaking stock checks.
• Completing export documentation and tracking all Admin department dashboards to ensure orders are correctly processed.
• Liaise with the sales team and warehouse staff to ensure the process runs smoothly.
• Assist in coordinating timely and accurate deliveries.
• Directly handling related enquiries from customers and working closely with our delivery companies.
• Taking a flexible approach and engagement in a wide variety of business support aspects, including improving customer services.
• Development of the price list structure.
• Control of new product procedures.
• Dealing with production of tailored customer reports and adherence to major customer requirements.
• Delivering a first-class service to our valued customers.

Person specifications:

• 4-5 years' experience within a sale administration or business support role.
• Strong academic record, excellent numeracy skills or accounting background.
• Use of Sage X3 desirable and proficiency in Excel.
• Excellent organisational skills.
• Good team player.
• Strong communication skills.
• Creative, ideas person.
• A proactive and 'can-do' attitude.
• A flexible approach and willingness to be involved in a range of business areas in essential.