Administrative Assistant

DUTIES & RESPONSIBILITIES:
Process customer enquiries, quotations and orders in a timely and efficient manner utilising the ERP and CRM system Oversee and log day to day enquiries coming into the team and out to the customers with the support of the Sales Engineers and Coordinators

Support the Coordinators with the measurement of departmental KPIs
Comply with all departmental and company procedures at all times
Carry out other duties as and when business requirements dictate as may be reasonably expected by line manager
Ensure all company policies surrounding health & safety, quality requirements and housekeeping are met

Experience:
Essential:
• Computer literacy (including high expertise of Microsoft Office: PowerPoint, Excel, Word and Outlook)
Desirable:
• Experience in a similar position
• Experience within a sales environment
• Knowledge of good sales practice
• Knowledge of sales procedures
• Knowledge of ERP/ MRP systems